Unified communications as a service combines business calling, video meetings, team messaging and mobile apps in one cloud platform billed per user.
Who unified Communications as a Service (UCaaS) is best for
This service is a strong fit for businesses replacing an on-premises phone system or supporting hybrid and remote work. The right provider and design depend on your locations, applications and tolerance for downtime, which is where an independent comparison pays off.
What to evaluate before you buy
- Integrations with your CRM and productivity suite
- Call quality over your network
- Mobile and desktop experience
- Licensing tiers and contract terms
How Connectivity Counsel helps
We begin with your requirements rather than a product. Our advisors document your sites and goals, identify which providers can deliver unified Communications as a Service (UCaaS) at your addresses, gather pricing, and present the options in a consistent format. We then support the contract, the installation and any escalation afterward. There is no charge to you for this work.
Providers we represent for unified Communications as a Service (UCaaS)
101 providers in our portfolio list capabilities in this area. They include:
- 2talk
- Broadvoice
- Cloudli
- COEO Solutions
- GigTel
- Lingo
- Net2Phone
- Nextiva
- NHC
- Pure IP
- RingCentral
- S-NET (now COEO Solutions)
- Ultatel
- Verve
- Vonage
- Zultys
- 8×8
- Access One
- Adigo
- Astound Business Solutions
- AudioCodes
- BAI Connect (now Zentro)
- BCN
- Bigleaf Networks
- CallRevu
- CallTower
- CBTS
- CCI Network Services
- Colt
- Comcast Business
- CommandLink
- CompassMSP
- Consensus Cloud
- Convergia
- Cox
- Crown Castle (now Zayo)
- Dialpad
- Documo
- EarthLink
- EnTelegent Solutions
- Fidium
- FirstComm
- FirstLight
- Five9
- For2Fi
- Front
- Frontier
- Fusion Connect
Additional providers are available. See the full directory or ask an advisor.
Related voice and collaboration services
- Hosted PBX and Business VoIP
- SIP Trunking
- POTS Line Replacement
- Microsoft Teams Voice
- Video Conferencing and Collaboration
- Cloud Fax
- Business Messaging and CPaaS
Industries that rely on unified Communications as a Service (UCaaS)
- Healthcare
- Senior Living and Long-Term Care
- Financial Services
- Insurance
- Legal
- Logistics and Transportation
- Construction
- Education (K-12)
- Higher Education
- Government (State and Local)
- Nonprofits
- Professional Services
- Architecture and Engineering
- Staffing and Recruiting
- Behavioral Health
- Wholesale and Distribution
- Public Safety
- Marketing and Advertising Agencies
- Title, Escrow and Mortgage
Frequently asked questions
What is unified Communications as a Service (UCaaS)?
Unified communications as a service combines business calling, video meetings, team messaging and mobile apps in one cloud platform billed per user.
How much does unified Communications as a Service (UCaaS) cost?
Pricing depends on your locations, capacity or user counts, contract term and the provider. Connectivity Counsel gathers quotes from multiple providers for your exact requirements so you can compare real numbers instead of list prices.
How do I choose a provider for unified Communications as a Service (UCaaS)?
Compare providers on integrations with your CRM and productivity suite, call quality over your network and mobile and desktop experience. An independent advisor can run that comparison for you and explain the trade-offs.
How long does it take to implement unified Communications as a Service (UCaaS)?
Timelines range from a few days for cloud and wireless services to several months where network construction is required. We give you a realistic schedule for each option before you sign and track the installation afterward.
Does it cost anything to use Connectivity Counsel for unified Communications as a Service (UCaaS)?
No. Connectivity Counsel does not charge clients for advisory, quoting or ordering support. Providers compensate us when you choose their service, and you pay the provider directly under the provider's own contract and pricing.
Is Connectivity Counsel tied to a single provider?
No. Connectivity Counsel is an independent advisor with a portfolio of more than 230 providers. Recommendations are based on your addresses, requirements, budget and timeline, and we show you competing options side by side.