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Provider profile

S-NET (now COEO Solutions)

S-NET (now COEO Solutions) is a technology provider with solutions in Contact Center & CX, Network & Voice, SD-WAN and UC & Collaboration. Connectivity Counsel is an independent advisor that helps businesses evaluate, price and order S-NET (now COEO Solutions) services, and compare them with competing options, at no cost to the client.

What S-NET (now COEO Solutions) is best known for

Among the providers we work with, S-NET (now COEO Solutions) is most often shortlisted for the following:

  • Unified Communications, UCaaS
  • Contact Center, CCaaS
  • SD-WAN
  • Network Aggregation, Aggregator

S-NET (now COEO Solutions) products, services and capabilities

The lists below summarize the solutions, features and supported platforms available from S-NET (now COEO Solutions), grouped by category. Availability can depend on location and contract, so we confirm the details for your specific sites during quoting.

Contact Center & CX

  • Contact Center, CCaaS
  • International DIDs
  • International Number Porting
  • International Origination
  • International Termination
  • International Toll Free
  • Contact Center + Bandwidth
  • Contact Center + BYOC
  • Bill Customers Based on Licenses
  • Bill Customers Based on Usage/Minutes
  • Professional Installation Available
  • Provide Automated Order Updates
  • Assign Dedicated Project Manager for All Sales
  • Assign Dedicated Project Manager by Request or by Deal Size
  • Phones/Equipment for Free
  • Phones/Equipment for Rent
  • Phones/Equipment for Lease-to-Own
  • Phones/Equipment for Purchase
  • Bring Your Own Device, BYOD
  • Microsoft Teams Certified
  • Asterisk
  • Ability To Build/Change Call Flows
  • Agent Client Type
  • Agent Scripts Or Scripting
  • Agent State or Presence
  • Artificial Intelligence (AI) Overlay
  • Automatic Call Backs
  • Automatic Call Distribution, ACD
  • Branded Caller ID
  • Browser-based Application
  • Browser-based Softphone
  • Call Queueing
  • Call Recording
  • Call Recording Redaction for Compliance
  • Call Recording Storage
  • Call Transcription
  • Callback Queueing
  • Campaigns
  • Chat Bot
  • Chat Bot Queuing
  • Chat Bot Transcription
  • Custom Reports
  • Customer Surveys
  • Custom Dashboards
  • Dashboard Alerts for Supervisors
  • Disposition Codes
  • Email Queueing
  • Integration, CRM/ERP
  • Integration, SSO
  • Interactive Voice Response, IVR
  • Live Web Chat
  • Live Web Chat Queueing
  • Live Web Chat Transcription
  • Mobile App
  • Monitor, Whisper, Barge
  • Multi-lingual Application
  • Multi-lingual IVR
  • Email
  • Facebook
  • Instagram
  • SMS/Text
  • Web Chat/Chat Bot
  • WhatsApp
  • Online Admin Portal
  • Outbound Dialer, Power
  • Outbound Dialer, Predictive
  • Performance Management for Employees
  • Position In Queue Announcement
  • Real-Time Dashboards
  • Reporting & Analytics
  • Routing, Basic
  • Routing, Predictive
  • Routing, Skills Based
  • Routing, via API
  • Screen Capture
  • SMS
  • SMS Queuing
  • SMS Transcription
  • Social Media Queueing
  • Stir/Shaken
  • UCaaS Direct Integration
  • UCaaS Overlay
  • Virtual Agents
  • Voicemail
  • Wallboards
  • Wrap-Up Time
  • Customer Relationship Management Platform, CRM
  • Knowledge Management Platform, KMS
  • Conversational AI Chat Bots
  • Interactive Virtual Agents, IVA
  • Generative AI Call Summary
  • Real-Time Agent Coaching
  • Sentiment Analysis, Call Recording
  • Sentiment Analysis, Real-Time
  • 8×8
  • Broadvoice
  • CallTower
  • Cisco
  • GoTo
  • Microsoft Teams
  • Nextiva
  • RingCentral
  • Vonage
  • Webex
  • Zoom
  • Bullhorn
  • ConnectWise
  • Google Cloud
  • Google Workspace
  • Hubspot
  • Microsoft Dynamics
  • Microsoft Office 365
  • Microsoft Outlook
  • Pipedrive
  • Salesforce
  • ServiceNow
  • Sugar
  • Zendesk
  • Zoho
  • Open API for Development
  • Poly
  • VTech
  • Yealink
  • Will Work With Other Phones Not Yet Certified

Cybersecurity

  • Proof of Concept for Projects Available
  • Cloud Firewall, Co-Managed
  • Cloud Firewall, Fully-Managed
  • On-Site Firewall, Co-Managed
  • On-Site Firewall, Fully-Managed
  • Multi-Factor Authentication, MFA
  • Patch Management
  • Secure Access Service Edge, SASE
  • Secure Web Gateway, SWG
  • Single Sign On, SSO
  • VPN
  • Web Filtering
  • Intrusion Detection Services, IDS
  • Intrusion Prevention Services, IPS
  • Monitoring & Reporting
  • Unified Threat Management, UTM
  • Zero Trust Network Access
  • Cisco
  • Versa

Managed Services

  • Co-Managed IT Services
  • Fully Managed IT Services
  • Broadcast Notification
  • Circuit Monitoring
  • Firmware, Software Management
  • Hardware Monitoring
  • Managed WiFi
  • Guest WiFi
  • Multi-Dwelling Units Management, MDU
  • Network Monitoring
  • Cabling Installation
  • Remote Hands, Temporary Engineer Support
  • Ruckus
  • Ubiquiti

Mobility, IoT and AI

  • Wireless Data Only
  • AT&T Wireless
  • T-Mobile
  • Verizon Wireless
  • Standard SIM
  • Dual SIM
  • Smart SIM
  • Primary Wireless Connection
  • Backup/Failover Wireless Connection
  • Metered Plans
  • Unlimited Plans
  • Speeds Not Throttled Based on Monthly Usage
  • Bring Your Own Device, BYOD
  • Cellular
  • Ethernet
  • WiFi

Network & Voice

  • Network Aggregation, Aggregator
  • Free Installation on All Sales
  • Professional Installation Available
  • Cloud Connect, Direct Connect
  • Coax Cable
  • Comcast Coax
  • Cox Coax
  • Optimum Coax
  • Spectrum Coax
  • Dedicated Fiber
  • AT&T Dedicated Fiber
  • Comcast Dedicated Fiber
  • Cox Dedicated Fiber
  • Frontier Dedicated Fiber
  • Lumen Dedicated Fiber
  • Optimum Dedicated Fiber
  • Spectrum Dedicated Fiber
  • Verizon Dedicated Fiber
  • EoC
  • GPON
  • AT&T ABF
  • Frontier FiOS
  • Verizon FiOS
  • MPLS, VPLS, ELAN
  • Microsoft Azure ExpressRoute
  • IPv4 Static Address Blocks to Lease
  • Managed Router
  • Digital Phone Lines
  • POTS Replacement Lines
  • PRI
  • SIP Trunks
  • SIP + Bandwidth
  • SIP + BYOB
  • US Toll Free Numbers
  • International Toll Free Numbers

SD-WAN

  • SD-WAN
  • International SD-WAN
  • SD-WAN + Bandwidth
  • SD-WAN + BYOB
  • Co-Managed SD-WAN
  • Fully Managed SD-WAN
  • Professional Installation Available
  • Automated Order Updates
  • Assign Dedicated Project Manager for All Sales
  • Assign Dedicated Project Manager by Request or by Deal Size
  • SD-WAN Equipment for Free
  • SD-WAN Equipment for Rent
  • SD-WAN Equipment for Lease-to-Own
  • SD-WAN Equipment for Purchase
  • Versa
  • Application Optimization, Application Proxies
  • Application Optimization, SSL
  • Application Optimization, TCP
  • Application Optimization, UDP
  • Application Optimization, WAN
  • Hardware Redundancy, Active-Active
  • Hardware Redundancy, Active-Passive
  • Hardware Redundancy, Cold Passive/Standby
  • Link Aggregation
  • Links Redundancy, Active-Active
  • Links Redundancy, Active-Passive
  • Load Balancing, Inbound
  • Load Balancing, Internet
  • Load Balancing, Outbound
  • Online Admin Portal
  • Proactive Monitoring & Ticketing
  • Read & Write Access
  • Read Only Access
  • Routing, Application-Aware
  • Routing, Border Gateway Protocol, BGP
  • Routing, Cloud-Based
  • Routing, Deep Packet Inspection
  • Routing, DNS Proxy
  • Routing, Open Shortest Path First, OSPF
  • Routing, Packet Steering
  • Routing, Policy-Based
  • Routing, Premise-Based
  • Routing, Traffic Shaping
  • Secure Remote Access
  • Traffic Optimization, Best Path Selection
  • Traffic Optimization, Forward Error Correction
  • Traffic Optimization, Packet Duplication
  • Cloud Access Security Broker, CASB
  • Domain Name Server, DNS
  • Remote Browser Isolation, RBI
  • Secure Web Gateway, SWG
  • Virtual Private Network, VPN
  • Web Application & API Protection, WAAP
  • Zero Trust Network Access, ZTNA
  • Amazon Web Services, AWS
  • Google Cloud, GCP
  • Microsoft Azure

UC & Collaboration

  • Unified Communications, UCaaS
  • International UCaaS
  • International DIDs
  • International Number Porting
  • International Toll Free
  • UC Solutions + Bandwidth
  • UC Solutions + BYOB
  • Professional Installation Available
  • Phones/Equipment for Free
  • Phones/Equipment for Rent
  • Phones/Equipment for Lease-to-Own
  • Phones/Equipment for Purchase
  • Bring Your Own Device, BYOD
  • Asterisk
  • Audio Conferencing
  • Audio Conferencing (standalone)
  • Call Flip
  • Call Forwarding
  • Call Path Sharing
  • Call Queueing
  • Chat Client, Instant Messaging
  • E911 Direct Location Routing
  • Electronic Fax, eFax
  • File Sharing
  • Free DIDs Per Line
  • Key System Emulation
  • MMS
  • Mobile App
  • Omnichannel via Email
  • Omnichannel via Facebook
  • Omnichannel via SMS/Text
  • Omnichannel via Web Chat
  • Omnichannel via Whatsapp
  • Online Admin Portal
  • Presence
  • SMS
  • Vanity Toll Free
  • Video Conferencing
  • Web Chat
  • Microsoft Call2Teams Enabled
  • Microsoft Teams Direct Routing
  • Offer native Microsoft Teams voice deployments
  • Proprietary
  • Chat
  • Recording to Cloud
  • Screensharing
  • Whiteboards, Annotate
  • Bullhorn
  • ConnectWise
  • Google Cloud
  • Google G-Suite
  • Hubspot
  • Microsoft Dynamics
  • Microsoft Office 365
  • Microsoft Outlook
  • Microsoft Teams
  • NetSuite
  • Pipedrive
  • Property Management Systems
  • Salesforce
  • Sugar
  • Zendesk
  • Zoho
  • Open API (for 3rd party development)
  • Cisco
  • Poly
  • VTech
  • Yealink
  • Will Work With Other Phones Not Yet Certified

Where S-NET (now COEO Solutions) is available

S-NET (now COEO Solutions) lists the following service areas and regional capabilities: US (Nationwide), Puerto Rico, Canada and Mexico. Serviceability for network services is always address-specific, and we check each of your locations before recommending a design.

Compliance and program participation

S-NET (now COEO Solutions) reports alignment with or participation in the following standards and programs:

  • HIPAA
  • HITRUST
  • ISO 27001
  • NIST
  • PCI
  • SOC 1
  • SOC 2
  • Hospitality

Who S-NET (now COEO Solutions) typically serves

S-NET (now COEO Solutions) most commonly serves small businesses and midmarket businesses. Industries where it is frequently selected include finance, healthcare, hospitality, restaurant and retail.

Strengths we consider when recommending S-NET (now COEO Solutions)

  • Strong with Multi-location
  • U.S. Based Customer Support

How to get S-NET (now COEO Solutions) pricing through Connectivity Counsel

  1. Tell us what you need. Share your locations, current services and goals by phone or through the quote form.
  2. We qualify and quote. We confirm availability with S-NET (now COEO Solutions) and request pricing, along with quotes from comparable providers so you can judge value.
  3. You compare and decide. We explain the differences in plain language, including contract terms and service level agreements.
  4. We manage the order. We coordinate paperwork, installation and escalations, and remain your contact after the service is live.

Related services

Learn more about the solution areas where S-NET (now COEO Solutions) is an option:

Alternatives to S-NET (now COEO Solutions)

Every provider has strengths and gaps. Depending on your requirements, we may also bring you options from Verint, Voice Prompts AI, Vonage, Weave, Zultys, 8×8, Atlas and AudioCodes. Browse the full provider directory.

Connectivity Counsel is an independent advisor. S-NET (now COEO Solutions) and its product names are trademarks of their respective owner, used here only to identify the provider.

Frequently asked questions

What does S-NET (now COEO Solutions) offer?

S-NET (now COEO Solutions) offers solutions in Contact Center & CX, Network & Voice, SD-WAN and UC & Collaboration, and is best known for unified communications, ucaas, contact center, ccaas, sd-wan and network aggregation, aggregator.

Can Connectivity Counsel get me a quote from S-NET (now COEO Solutions)?

Yes. Call (702) 603-4355 or submit the quote form with your service addresses and requirements. We request pricing from S-NET (now COEO Solutions) and from comparable providers so you can compare.

Where is S-NET (now COEO Solutions) available?

S-NET (now COEO Solutions) lists these service areas: US (Nationwide), Puerto Rico, Canada and Mexico. Availability for network services depends on the exact address, which we verify for you.

Will I pay more for S-NET (now COEO Solutions) if I order through an advisor?

No. You contract with and pay S-NET (now COEO Solutions) directly at the provider's own pricing. Connectivity Counsel is compensated by the provider, so there is no advisory fee added to your bill.

Is Connectivity Counsel owned by or affiliated with S-NET (now COEO Solutions)?

No. Connectivity Counsel is an independent advisory firm that works with more than 230 providers and recommends the one that fits your needs.

Compare your options with an independent advisor

Tell us what you need and we will bring you comparable quotes from the providers that fit. There is no cost to you.