Connectivity Counsel represents Zultys as part of a portfolio of more than 230 providers. Zultys focuses on Contact Center & CX and UC & Collaboration, and our advisors help you decide whether it is the right fit, then handle quoting, contracts and implementation support without charging you a fee.
What Zultys is best known for
Among the providers we work with, Zultys is most often shortlisted for the following:
- Unified Communications, UCaaS
Zultys products, services and capabilities
The lists below summarize the solutions, features and supported platforms available from Zultys, grouped by category. Availability can depend on location and contract, so we confirm the details for your specific sites during quoting.
Cloud Computing
- Software as a Service, SaaS
- Backup, Data Storage, BaaS
Contact Center & CX
- Contact Center, CCaaS
- Contact Center + BYOC
- Bill Customers Based on Licenses
- Bill Customers Based on Usage/Minutes
- Professional Installation Available
- Provide Automated Order Updates
- Assign Dedicated Project Manager for All Sales
- Phones/Equipment for Free
- Phones/Equipment for Rent
- Phones/Equipment for Purchase
- Bring Your Own Device, BYOD
- Microsoft Teams Certified
- CX Platform
- Zultys
- Proprietary
- CX Features
- Ability To Build/Change Call Flows
- Agent Client Type
- Agent Scripts Or Scripting
- Agent State or Presence
- Automatic Call Backs
- Branded Caller ID
- Browser-based Application
- Browser-based Softphone
- Call Queueing
- Call Recording
- Call Recording Redaction for Compliance
- Call Recording Storage
- Call Transcription
- Callback Queueing
- Campaigns
- Customer Surveys
- Dashboard Alerts for Supervisors
- Disposition Codes
- Gamification for Employees
- Integration, CRM/ERP
- Integration, SSO
- Live Web Chat
- Live Web Chat Queueing
- Mobile App
- Monitor, Whisper, Barge
- Multi-lingual Application
- Multi-lingual IVR
- Online Admin Portal
- Outbound Dialer, Progressive
- Performance Management for Employees
- Position In Queue Announcement
- SMS
- SMS Queuing
- Stir/Shaken
- UCaaS Direct Integration
- UCaaS Overlay
- Virtual Agents
- Voicemail
- Wrap-Up Time
- Automatic Call Distribution, ACD
- Interactive Voice Response, IVR
- Routing, via API
- Routing, Basic
- Routing, Predictive
- Messaging API
- MMS
- Outbound Voice
- Video
- SMS/Text
- Web Chat/Chat Bot
- AI Receptionist
- Interactive Virtual Agents, IVA
- Real-Time Agent Coaching
- Sentiment Analysis, Call Recording
- Sentiment Analysis, Real-Time
- Speech Analytics, Voice
- Custom Dashboards
- Custom Reports
- Historical Reports
- Real-Time Dashboards
- Reporting & Analytics
- Wallboards
- Microsoft Teams
- CX App Integrations
- Bullhorn
- ConnectWise
- Hubspot
- Microsoft Dynamics
- Microsoft Office 365
- Microsoft Outlook
- Pipedrive
- Salesforce
- Sugar
- Zendesk
- Zoho
- Open API for Development
- Phones/Handsets
- Poly
- Yealink
Network & Voice
- Network Aggregation, Aggregator
- MPLS, VPLS, ELAN
- SIP Trunks
- SIP + Bandwidth
UC & Collaboration
- Unified Communications, UCaaS
- UC Solutions + BYOB
- Phones/Equipment for Rent
- Phones/Equipment for Purchase
- Bring Your Own Device, BYOD
- UC Platform
- Proprietary
- UC Features
- Audio Conferencing
- Call Flip
- Call Forwarding
- Call Path Sharing
- Call Queueing
- Chat Client, Instant Messaging
- E911 Direct Location Routing
- Electronic Fax, eFax
- File Sharing
- Free DIDs Per Line
- Key System Emulation
- Mobile App
- Omnichannel via SMS/Text
- Omnichannel via Web Chat
- Online Admin Portal
- Presence
- SMS
- SMS (standalone)
- SMS Short Codes
- Vanity Toll Free
- Video Conferencing
- Web Chat
- Microsoft Call2Teams Enabled
- Offer native Microsoft Teams voice deployments
- Chat
- Password to Enter
- Polls
- Screensharing
- Virtual Events
- Whiteboards, Annotate
- UC App Integrations
- ConnectWise
- Hubspot
- Microsoft Dynamics
- Microsoft Office 365
- Microsoft Outlook
- Microsoft Teams
- NetSuite
- Oracle
- Property Management Systems
- Salesforce
- Sugar
- Zendesk
- Zoho
- Open API (for 3rd party development)
- UC Compatible Phones/Handsets
- Poly
- Yealink
Where Zultys is available
Zultys lists the following service areas and regional capabilities: US (Nationwide). Serviceability for network services is always address-specific, and we check each of your locations before recommending a design.
Compliance and program participation
Zultys reports alignment with or participation in the following standards and programs:
Who Zultys typically serves
Zultys most commonly serves small businesses and midmarket businesses. Industries where it is frequently selected include automotive, education, finance, healthcare and retail.
Strengths we consider when recommending Zultys
- Competitive Pricing
- Experienced Sales Engineers
- Strong with Multi-location
- U.S. Based Customer Support
How to get Zultys pricing through Connectivity Counsel
- Tell us what you need. Share your locations, current services and goals by phone or through the quote form.
- We qualify and quote. We confirm availability with Zultys and request pricing, along with quotes from comparable providers so you can judge value.
- You compare and decide. We explain the differences in plain language, including contract terms and service level agreements.
- We manage the order. We coordinate paperwork, installation and escalations, and remain your contact after the service is live.
Related services
Learn more about the solution areas where Zultys is an option:
- Ethernet Private Line
- MPLS
- Network Aggregation
- Unified Communications as a Service (UCaaS)
- Hosted PBX and Business VoIP
- SIP Trunking
- Microsoft Teams Voice
- Video Conferencing and Collaboration
- Cloud Fax
- Business Messaging and CPaaS
- Contact Center as a Service (CCaaS)
- Conversational AI and Virtual Agents
- Workforce Optimization
- Backup as a Service (BaaS)
Alternatives to Zultys
Every provider has strengths and gaps. Depending on your requirements, we may also bring you options from Ultatel, Uplift Global, Verint, Voice Prompts AI, Vonage, Weave, 8×8 and Atlas. Browse the full provider directory.
Connectivity Counsel is an independent advisor. Zultys and its product names are trademarks of their respective owner, used here only to identify the provider.
Frequently asked questions
What does Zultys offer?
Zultys offers solutions in Contact Center & CX and UC & Collaboration, and is best known for unified communications, ucaas.
Can Connectivity Counsel get me a quote from Zultys?
Yes. Call (702) 603-4355 or submit the quote form with your service addresses and requirements. We request pricing from Zultys and from comparable providers so you can compare.
Where is Zultys available?
Zultys lists these service areas: US (Nationwide). Availability for network services depends on the exact address, which we verify for you.
Will I pay more for Zultys if I order through an advisor?
No. You contract with and pay Zultys directly at the provider's own pricing. Connectivity Counsel is compensated by the provider, so there is no advisory fee added to your bill.
Is Connectivity Counsel owned by or affiliated with Zultys?
No. Connectivity Counsel is an independent advisory firm that works with more than 230 providers and recommends the one that fits your needs.