Working with Connectivity Counsel is simple: you describe what you need, and we do the research, sourcing and coordination. There is never a fee to you.
- Discovery. A short conversation about your locations, current services, contracts, pain points and goals. Send invoices if you would like a benchmark of what you pay today.
- Design. We translate your requirements into a technical design and a shortlist of providers that can deliver it at your addresses.
- Sourcing. We request and normalize quotes so that pricing, terms and service levels can be compared directly.
- Recommendation. You receive a written comparison with our recommendation and the reasoning behind it. The decision is always yours.
- Contract and installation. We coordinate paperwork, project management, number porting and turn-up with the provider.
- Ongoing support. We remain available for escalations, moves and changes, billing reviews and renewals.
How we are compensated
Providers pay us when you choose their service, in the same way they would compensate their own sales staff. You sign the provider’s contract and pay the provider’s pricing. Because we work with more than 230 providers, we have no reason to favor one over another, and we tell you when staying with your current provider is the best option.
Frequently asked questions
How long does the process take?
A comparison for a single location can be ready within a few business days. Multi-site and complex projects take longer, and we give you a schedule at the start.
Do I have to switch providers?
No. If your current provider is the best fit, we will say so, and we can often help you renegotiate or restructure the existing agreement.
Who do I call when something goes wrong after installation?
You can contact the provider's support team directly at any time, and you can call us. We escalate on your behalf through our provider contacts.