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Independent advice. More than 230 providers. No cost to you.(702) 603-4355 info@connectivitycounsel.com

Provider profile

CommandLink

Connectivity Counsel represents CommandLink as part of a portfolio of more than 230 providers. CommandLink focuses on Cybersecurity, Network & Voice, SD-WAN and UC & Collaboration, and our advisors help you decide whether it is the right fit, then handle quoting, contracts and implementation support without charging you a fee.

What CommandLink is best known for

Among the providers we work with, CommandLink is most often shortlisted for the following:

  • Network Aggregation, Aggregator
  • SD-WAN
  • Managed Detection and Response, MDR

CommandLink products, services and capabilities

The lists below summarize the solutions, features and supported platforms available from CommandLink, grouped by category. Availability can depend on location and contract, so we confirm the details for your specific sites during quoting.

Contact Center & CX

  • Contact Center, CCaaS
  • Contact Center + Bandwidth
  • Contact Center + BYOC
  • Bill Customers Based on Licenses
  • Bill Customers Based on Usage/Minutes
  • Professional Installation Available
  • Provide Automated Order Updates
  • Assign Dedicated Project Manager for All Sales
  • Assign Dedicated Project Manager by Request or by Deal Size
  • Phones/Equipment for Rent
  • Phones/Equipment for Lease-to-Own
  • Phones/Equipment for Purchase
  • Bring Your Own Device, BYOD
  • Microsoft Teams Certified
  • CX Platform
  • Metaswitch
  • Proprietary
  • CX Features
  • Ability To Build/Change Call Flows
  • Agent State or Presence
  • Automatic Call Backs
  • Automatic Call Distribution, ACD
  • Call Recording Storage
  • Custom Reports
  • Integration, CRM/ERP
  • Interactive Voice Response, IVR
  • Monitor, Whisper, Barge
  • Online Admin Portal
  • Position In Queue Announcement
  • Real-Time Dashboards
  • Reporting & Analytics
  • Routing, Skills Based
  • Wrap-Up Time
  • Knowledge Management Platform, KMS
  • Service Desk Ticketing System
  • CX App Integrations
  • Bullhorn
  • ConnectWise
  • Dentrix
  • Google Cloud
  • Google Workspace
  • Hubspot
  • Microsoft Dynamics
  • Microsoft Office 365
  • Microsoft Outlook
  • Microsoft Teams
  • Oracle
  • Pipedrive
  • Salesforce
  • ServiceNow
  • Slack
  • Sugar
  • Zendesk
  • Zoho
  • Open API for Development
  • Phones/Handsets
  • Cisco
  • Poly
  • Yealink

Cybersecurity

  • Dedicated Account Management Available
  • Proof of Concept for Projects Available
  • Microsoft Active Directory Integration Available
  • DNS Security
  • Endpoint Detection and Response, EDR
  • Managed Detection and Response, MDR
  • Extended Detection and Response, XDR
  • Cloud Firewall, Co-Managed
  • Cloud Firewall, Fully-Managed
  • On-Site Firewall, Co-Managed
  • On-Site Firewall, Fully-Managed
  • Multi-Factor Authentication, MFA
  • Patch Management
  • Penetration Testing, Recurring
  • Penetration Testing, Standalone
  • Secure Access Service Edge, SASE
  • Secure Web Gateway, SWG
  • Security Awareness Training
  • Security Information & Event Management, SIEM
  • Single Sign On, SSO
  • VPN
  • Vulnerability Management
  • Web Filtering
  • Anonymous Behavioral Monitoring and Alerting
  • Anti-Virus
  • Bot Detection & Mitigation
  • Cloud Access Security Broker, CASB
  • Compliance as-a-Service
  • Governance, Risk, Compliance, GRC
  • Dark Web Monitoring
  • Data Loss Prevention
  • Domain Monitoring
  • File Integrity Monitoring
  • Forensics & Analysis, Internal
  • Forensics & Analysis, Outsourced
  • Identity Management Services
  • Incident Response
  • Information Lifecycle Management
  • Intrusion Detection Services, IDS
  • Intrusion Prevention Services, IPS
  • Microsegmentation
  • Monitoring & Reporting
  • Phishing Services
  • Ransomware Services
  • Red/Blue Team Support
  • Remediation Services
  • Risk Assessment
  • Security Assessment & Audit
  • Security Optimization
  • Security Policies Consulting
  • Skills-Based Training and Certifications
  • Staff Augmentation Services
  • Threat & Attack Simulation
  • Unified Threat Management, UTM
  • Virtual CISO
  • Zero Day Services
  • Zero Trust Network Access
  • Fortinet
  • Versa
  • Support Customer Provided Equipment or Licensing
  • Proprietary
  • Cato Networks

Managed Services

  • Application Performance Monitoring
  • Circuit Monitoring
  • Cloud Visibility
  • Configuration Management
  • Firmware, Software Management
  • Hardware Monitoring
  • Hardware, Software CAPEX
  • Inventory Management
  • Building Access Control
  • Managed WiFi
  • Network Monitoring
  • Real-time Monitoring Dashboard
  • Server Monitoring
  • Cabling Installation
  • NOC Service
  • Remote Hands, Temporary Engineer Support
  • Smart Hands, Hardware Deployment & Setup
  • ITSM Integration
  • Fortinet
  • Ubiquiti

Mobility, IoT and AI

  • Wireless Data Only
  • Wireless Voice & Data
  • AT&T Wireless
  • Bell Mobility
  • Rogers
  • T-Mobile
  • Verizon Wireless
  • Dual SIM
  • Global SIM
  • Primary Wireless Connection
  • Backup/Failover Wireless Connection
  • Metered Plans
  • Unlimited Plans
  • Speeds Not Throttled Based on Monthly Usage

Network & Voice

  • Network Aggregation, Aggregator
  • Professional Installation Available
  • Coax Cable
  • Comcast Coax
  • Cox Coax
  • Optimum Coax
  • Spectrum Coax
  • Underlying Cable Provider
  • Dedicated Fiber
  • International Fiber
  • AT&T Dedicated Fiber
  • Bell Canada Dedicated Fiber
  • Comcast Dedicated Fiber
  • Cox Dedicated Fiber
  • Frontier Dedicated Fiber
  • Lumen Dedicated Fiber
  • Optimum Dedicated Fiber
  • Rogers Dedicated Fiber
  • Spectrum Dedicated Fiber
  • Telus Dedicated Fiber
  • Verizon Dedicated Fiber
  • EoC
  • Fixed Wireless
  • GPON
  • AT&T ABF
  • Frontier FiOS
  • Verizon FiOS
  • MPLS, VPLS, ELAN
  • Private Line, P2P
  • Satellite Wireless
  • Maritime Satellite Wireless
  • Mobile Satellite Wireless
  • Starlink
  • Starlink Authorized Reseller
  • Wavelength Services
  • Managed Router
  • Digital Phone Lines
  • PRI
  • TDM PRI
  • SIP Trunks
  • SIP + Bandwidth
  • E911 SIP Direct Location Routing
  • US Toll Free Numbers

SD-WAN

  • SD-WAN
  • International SD-WAN
  • SD-WAN + Bandwidth
  • SD-WAN + BYOB
  • Co-Managed SD-WAN
  • Fully Managed SD-WAN
  • Professional Installation Available
  • Automated Order Updates
  • Assign Dedicated Project Manager for All Sales
  • Assign Dedicated Project Manager by Request or by Deal Size
  • SD-WAN Equipment for Rent
  • SD-WAN Equipment for Lease-to-Own
  • SD-WAN Platform
  • Cato Networks
  • Cisco Meraki
  • Fortinet
  • Versa
  • SD-WAN Features
  • Application Optimization, Application Proxies
  • Application Optimization, SSL
  • Application Optimization, TCP
  • Application Optimization, UDP
  • Application Optimization, WAN
  • Content Delivery Network, CDN
  • Hardware Redundancy, Active-Active
  • Hardware Redundancy, Active-Passive
  • Hardware Redundancy, Cold Passive/Standby
  • Link Aggregation
  • Links Redundancy, Active-Active
  • Links Redundancy, Active-Passive
  • Load Balancing, Inbound
  • Load Balancing, Internet
  • Load Balancing, Outbound
  • Online Admin Portal
  • Proactive Monitoring & Ticketing
  • Read & Write Access
  • Read Only Access
  • Routing, Application-Aware
  • Routing, Border Gateway Protocol, BGP
  • Routing, Cloud-Based
  • Routing, Deep Packet Inspection
  • Routing, DNS Proxy
  • Routing, Open Shortest Path First, OSPF
  • Routing, Packet Steering
  • Routing, Policy-Based
  • Routing, Premise-Based
  • Routing, Traffic Shaping
  • Secure Remote Access
  • Traffic Optimization, Best Path Selection
  • Traffic Optimization, Forward Error Correction
  • Traffic Optimization, Packet Duplication
  • Cloud Access Security Broker, CASB
  • Domain Name Server, DNS
  • Remote Browser Isolation, RBI
  • Secure Web Gateway, SWG
  • Virtual Private Network, VPN
  • Web Application & API Protection, WAAP
  • Zero Trust Network Access, ZTNA
  • AliCloud
  • Amazon Web Services, AWS
  • Google Cloud, GCP
  • Microsoft Azure

UC & Collaboration

  • Unified Communications, UCaaS
  • UC Solutions + Bandwidth
  • UC Solutions + BYOB
  • Professional Installation Available
  • Phones/Equipment for Rent
  • Phones/Equipment for Lease-to-Own
  • Phones/Equipment for Purchase
  • Bring Your Own Device, BYOD
  • Metaswitch
  • Microsoft Teams
  • UC Features
  • Call Flip
  • Call Forwarding
  • Call Queueing
  • Chat Client, Instant Messaging
  • E911 Direct Location Routing
  • Electronic Fax, eFax
  • File Sharing
  • Key System Emulation
  • Mobile App
  • Online Admin Portal
  • Presence
  • SMS
  • Video Conferencing
  • Microsoft Teams Direct Routing
  • ZOOM
  • Other
  • Chat
  • Password to Enter
  • Recording to Cloud
  • Recording to Device
  • Screensharing
  • Waiting Room to Enter
  • Whiteboards, Annotate
  • UC App Integrations
  • Bullhorn
  • ConnectWise
  • Dentrix
  • Google Cloud
  • Google G-Suite
  • Hubspot
  • Microsoft Dynamics
  • Microsoft Office 365
  • Microsoft Outlook
  • NetSuite
  • Oracle
  • Pipedrive
  • Property Management Systems
  • Redtail
  • RPM
  • Salesforce
  • Slack
  • Sugar
  • Zendesk
  • Zoho
  • Open API (for 3rd party development)
  • UC Compatible Phones/Handsets
  • Cisco
  • Poly
  • Yealink
  • Will Work With Other Phones Not Yet Certified

Where CommandLink is available

CommandLink lists the following service areas and regional capabilities: US (Nationwide), Puerto Rico, US Virgin Islands, International, Australia, Brazil, Canada, China, England, France, Germany, Hong Kong, India, Ireland, Italy, Japan, Mexico, Netherlands, Philippines, Singapore, South Korea, Spain, Switzerland, United Arab Emirates and CAN Currency Billing. Serviceability for network services is always address-specific, and we check each of your locations before recommending a design.

Compliance and program participation

CommandLink reports alignment with or participation in the following standards and programs:

  • HIPAA

Who CommandLink typically serves

CommandLink most commonly serves midmarket businesses and enterprise businesses. Industries where it is frequently selected include finance, healthcare and retail.

Strengths we consider when recommending CommandLink

  • Experienced Sales Engineers
  • Strong with Multi-location

How to get CommandLink pricing through Connectivity Counsel

  1. Tell us what you need. Share your locations, current services and goals by phone or through the quote form.
  2. We qualify and quote. We confirm availability with CommandLink and request pricing, along with quotes from comparable providers so you can judge value.
  3. You compare and decide. We explain the differences in plain language, including contract terms and service level agreements.
  4. We manage the order. We coordinate paperwork, installation and escalations, and remain your contact after the service is live.

Related services

Learn more about the solution areas where CommandLink is an option:

Alternatives to CommandLink

Every provider has strengths and gaps. Depending on your requirements, we may also bring you options from Uniti (formerly Windstream), Verizon, Xcitium, Zayo, 11:11 Systems, Access One, ActZero (now WatchGuard) and AireSpring. Browse the full provider directory.

Connectivity Counsel is an independent advisor. CommandLink and its product names are trademarks of their respective owner, used here only to identify the provider.

Frequently asked questions

What does CommandLink offer?

CommandLink offers solutions in Cybersecurity, Network & Voice, SD-WAN and UC & Collaboration, and is best known for network aggregation, aggregator, sd-wan and managed detection and response, mdr.

Can Connectivity Counsel get me a quote from CommandLink?

Yes. Call (702) 603-4355 or submit the quote form with your service addresses and requirements. We request pricing from CommandLink and from comparable providers so you can compare.

Where is CommandLink available?

CommandLink lists these service areas: US (Nationwide), Puerto Rico, US Virgin Islands, International, Australia, Brazil, Canada, China, England, France, Germany, Hong Kong, India, Ireland, Italy, Japan, Mexico, Netherlands, Philippines, Singapore, South Korea, Spain, Switzerland, United Arab Emirates and CAN Currency Billing. Availability for network services depends on the exact address, which we verify for you.

Will I pay more for CommandLink if I order through an advisor?

No. You contract with and pay CommandLink directly at the provider's own pricing. Connectivity Counsel is compensated by the provider, so there is no advisory fee added to your bill.

Is Connectivity Counsel owned by or affiliated with CommandLink?

No. Connectivity Counsel is an independent advisory firm that works with more than 230 providers and recommends the one that fits your needs.

Compare your options with an independent advisor

Tell us what you need and we will bring you comparable quotes from the providers that fit. There is no cost to you.