Uniti (formerly Windstream) Business Services, Pricing and Quotes

Considering Uniti (formerly Windstream) for your business? Uniti (formerly Windstream) offers solutions across Cybersecurity, Managed Services, Network & Voice, SD-WAN and UC & Collaboration. Connectivity Counsel gives you an independent view of where Uniti (formerly Windstream) fits, obtains pricing on your behalf and manages the order from quote to installation, at no cost to you.

What Uniti (formerly Windstream) is best known for

Among the providers we work with, Uniti (formerly Windstream) is most often shortlisted for the following:

Dedicated Fiber
Network Aggregation, Aggregator
Wavelength Services
Cloud Connect, Direct Connect

Uniti (formerly Windstream) products, services and capabilities

The lists below summarize the solutions, features and supported platforms available from Uniti (formerly Windstream), grouped by category. Availability can depend on location and contract, so we confirm the details for your specific sites during quoting.

Cloud Computing

Cloud Connect, Direct Connect
Colocation
Managed Cloud
AWS
Google Cloud
Microsoft Azure
Managed AWS
Managed Google Cloud
Managed Microsoft Azure

Contact Center & CX

Contact Center, CCaaS
International Contact Center
International DIDs
International Number Porting
International Termination
International Toll Free
CX Platform
Avaya
Talkdesk
Proprietary
CX Features
Ability To Build/Change Call Flows
Agent Client Type
Agent Scripts Or Scripting
Agent State or Presence
Architecture, Microservices
Architecture, Server Clusters
Artificial Intelligence (AI) Overlay
Automatic Call Backs
Browser-based Application
Browser-based Softphone
Call Queueing
Call Recording
Call Recording Redaction for Compliance
Call Recording Storage
Call Transcription
Callback Queueing
Campaigns
Chat Bot
Chat Bot Queuing
Chat Bot Transcription
Co-Browsing
Customer Surveys
Dashboard Alerts for Supervisors
Disposition Codes
Email Queueing
Gamification for Employees
Integration, CRM/ERP
Integration, SSO
Live Web Chat
Live Web Chat Queueing
Live Web Chat Transcription
Mobile App
Monitor, Whisper, Barge
Multi-lingual Application
Multi-lingual Chat Bots
Multi-lingual IVR
Online Admin Portal
Outbound Dialer, Power
Outbound Dialer, Predictive
Performance Management for Employees
Position In Queue Announcement
Screen Capture
SMS
SMS Queuing
SMS Transcription
Social Media Queueing
Stir/Shaken
UCaaS Direct Integration
UCaaS Overlay
Virtual Agents
Voice Authentication
Voicemail
Workforce Management, WFM
Workforce Optimization, WFO
Wrap-Up Time
Automatic Call Distribution, ACD
Interactive Voice Response, IVR
Routing, via API
Routing, Basic
Routing, Predictive
Routing, Skills Based
Email
Facebook
SMS/Text
Web Chat/Chat Bot
WhatsApp
Custom Dashboards
Custom Reports
Real-Time Dashboards
Reporting & Analytics
Wallboards
Microsoft Teams
Zoom
CX App Integrations
Google Cloud
Google Workspace
Hubspot
Kustomer
Microsoft Dynamics
Microsoft Office 365
Microsoft Outlook
Oracle
Pipedrive
Salesforce
ServiceNow
Slack
Sugar
Zendesk
Zoho
Open API for Development
Phones/Handsets
Poly
Yealink
Will Work With Other Phones Not Yet Certified

Cybersecurity

DDoS Mitigation
Email Security
Cloud Firewall, Co-Managed
Penetration Testing, Standalone
Secure Access Service Edge, SASE
Security Information & Event Management, SIEM
VPN
Anti-Virus
Incident Response
Monitoring & Reporting
Security Assessment & Audit
Unified Threat Management, UTM
Fortinet
Cato Networks
VeloCloud

Managed Services

Co-Managed IT Services
Fully Managed IT Services
Accounts Receivable Management, Collections
Application Performance Monitoring
Broadcast Notification
Building Access Control
Circuit Monitoring
Cloud Visibility
Configuration Management
Device-as-a-Service (DaaS) Management
Hardware Monitoring
Hardware, Software CAPEX
Inventory Management
Managed WiFi
Captive Portal
Guest WiFi
Network Monitoring
Real-time Monitoring Dashboard
Audit & Optimization
Bill Pay & Invoice
Cloud Services & Billing
Cost Optimization
CRM Professional Services
Custom App Development
Data Center Buildout
Dev Ops
Device Ordering
ERP Implementation & Support
IT Support, Helpdesk
IT Support, On-Site
NOC Service
Point of Sale Implementation
Remote Hands, Temporary Engineer Support
Resource Utilization
Service Ordering
Virtual Receptionist, Answering Service
Website Design
Microsoft Dynamics Management
Microsoft Sharepoint Management
Microsoft Office 365 Management
HelpDesk Focuses
Bullseye Routing
Custom Escalations
Dashboard Metrics
Email – Google
Email – Mac
Email – Outlook
Helpdesk – 24x7x365
Helpdesk – After Hours
Helpdesk – Business Hours
Internet Browsers
ITSM Integration
Mac OS
Microsoft Office
North America Based
SLA Commitments
Thin Client, Virtual Desktop
Windows OS
Point of Sale, Retail
Surveillance Cameras, CCTV
Aruba Networks
Cisco
Fortinet
Microsoft Dynamics
SAP
SAP S/4HANA Cloud
Proprietary

Mobility, IoT and AI

Wireless Data Only
IoT Management
AT&T Wireless
T-Mobile
Verizon Wireless
Standard SIM
Dual SIM
Global SIM
Smart SIM
Primary Wireless Connection
Backup/Failover Wireless Connection
Metered Plans
Unlimited Plans
Speeds Not Throttled Based on Monthly Usage

SD-WAN

SD-WAN
SD-WAN + Bandwidth
SD-WAN + BYOB
Co-Managed SD-WAN
Fully Managed SD-WAN
Professional Installation Available
Assign Dedicated Project Manager for All Sales
SD-WAN Equipment for Free
SD-WAN Equipment for Purchase
SD-WAN Platform
Cato Networks
Cisco Meraki
Fortinet
VeloCloud
SD-WAN Features
Application Optimization, Application Proxies
Application Optimization, SSL
Application Optimization, TCP
Application Optimization, UDP
Application Optimization, WAN
Hardware Redundancy, Active-Active
Hardware Redundancy, Active-Passive
Hardware Redundancy, Cold Passive/Standby
Link Aggregation
Links Redundancy, Active-Active
Links Redundancy, Active-Passive
Load Balancing, Inbound
Load Balancing, Internet
Load Balancing, Outbound
Online Admin Portal
Proactive Monitoring & Ticketing
Read & Write Access
Read Only Access
Routing, Application-Aware
Routing, Border Gateway Protocol, BGP
Routing, Cloud-Based
Routing, Deep Packet Inspection
Routing, DNS Proxy
Routing, Packet Steering
Routing, Policy-Based
Routing, Premise-Based
Routing, Traffic Shaping
Secure Remote Access
Traffic Optimization, Best Path Selection
Traffic Optimization, Forward Error Correction
Traffic Optimization, Packet Duplication
Virtual IP
Cloud Access Security Broker, CASB
Domain Name Server, DNS
Remote Browser Isolation, RBI
Secure Web Gateway, SWG
Virtual Private Network, VPN
Web Application & API Protection, WAAP
Zero Trust Network Access, ZTNA
Amazon Web Services, AWS
Google Cloud, GCP
IBM Cloud
Microsoft Azure
Oracle
Salesforce

UC & Collaboration

Unified Communications, UCaaS
International UCaaS
International DIDs
International Number Porting
International Termination
International Toll Free
UC Solutions + Bandwidth
UC Solutions + BYOB
Professional Installation Available
Phones/Equipment for Free
Phones/Equipment for Rent
Phones/Equipment for Purchase
Bring Your Own Device, BYOD
Avaya
Metaswitch
Microsoft Teams
Zoom
Proprietary
Audio Conferencing
Audio Conferencing (standalone)
Call Flip
Call Forwarding
Call Path Sharing
Call Queueing
Chat Client, Instant Messaging
E911 Direct Location Routing
Electronic Fax, eFax
Electronic Fax, eFax (standalone)
Electronic Signature, eSign
File Sharing
Free DIDs Per Line
Key System Emulation
MMS
Mobile App
Online Admin Portal
Presence
SMS
SMS (standalone)
SMS Short Codes
Vanity Toll Free
Video Conferencing
Video Conferencing (standalone)
Web Chat
Microsoft Call2Teams Enabled
Microsoft Teams Direct Routing
Audio Transcription
Breakout Rooms
Chat
Password to Enter
Polls
Recording to Cloud
Recording to Device
Screensharing
Virtual Events
Waiting Room to Enter
Webinar Livestream, Webcast
Webinar Registration Page
Whiteboards, Annotate
Google Cloud
Google G-Suite
Hubspot
Microsoft Dynamics
Microsoft Office 365
Microsoft Outlook
NetSuite
Oracle
Salesforce
Sugar
Open API (for 3rd party development)
Mitel
Poly
Yealink
Will Work With Other Phones Not Yet Certified

Where Uniti (formerly Windstream) is available

Uniti (formerly Windstream) lists the following service areas and regional capabilities: US (Nationwide), Puerto Rico and Canada. Serviceability for network services is always address-specific, and we check each of your locations before recommending a design.

Compliance and program participation

Uniti (formerly Windstream) reports alignment with or participation in the following standards and programs:

HIPAA
PCI
TIPS
California Teleconnect Fund
Hospitality

Who Uniti (formerly Windstream) typically serves

Uniti (formerly Windstream) most commonly serves midmarket businesses and enterprise businesses. Industries where it is frequently selected include finance, healthcare, manufacturing, restaurant and retail.

Strengths we consider when recommending Uniti (formerly Windstream)

Competitive Pricing
Gartner Recognized for UCaaS
Internet in Specific Markets

How to get Uniti (formerly Windstream) pricing through Connectivity Counsel

Tell us what you need. Share your locations, current services and goals by phone or through the quote form.
We qualify and quote. We confirm availability with Uniti (formerly Windstream) and request pricing, along with quotes from comparable providers so you can judge value.
You compare and decide. We explain the differences in plain language, including contract terms and service level agreements.
We manage the order. We coordinate paperwork, installation and escalations, and remain your contact after the service is live.

Related services

Learn more about the solution areas where Uniti (formerly Windstream) is an option:

Alternatives to Uniti (formerly Windstream)

Every provider has strengths and gaps. Depending on your requirements, we may also bring you options from Retarus, SilverSky, Sky Data Vault, Symbol Security, Telesystem, Thrive, TierPoint and TPx. Browse the full provider directory.

Connectivity Counsel is an independent advisor. Uniti (formerly Windstream) and its product names are trademarks of their respective owner, used here only to identify the provider.

Frequently asked questions

What does Uniti (formerly Windstream) offer?

Uniti (formerly Windstream) offers solutions in Cybersecurity, Managed Services, Network & Voice, SD-WAN and UC & Collaboration, and is best known for dedicated fiber, network aggregation, aggregator, wavelength services and cloud connect, direct connect.

Can Connectivity Counsel get me a quote from Uniti (formerly Windstream)?

Yes. Call (702) 603-4355 or submit the quote form with your service addresses and requirements. We request pricing from Uniti (formerly Windstream) and from comparable providers so you can compare.

Where is Uniti (formerly Windstream) available?

Uniti (formerly Windstream) lists these service areas: US (Nationwide), Puerto Rico and Canada. Availability for network services depends on the exact address, which we verify for you.

Will I pay more for Uniti (formerly Windstream) if I order through an advisor?

No. You contract with and pay Uniti (formerly Windstream) directly at the provider's own pricing. Connectivity Counsel is compensated by the provider, so there is no advisory fee added to your bill.

Is Connectivity Counsel owned by or affiliated with Uniti (formerly Windstream)?

No. Connectivity Counsel is an independent advisory firm that works with more than 230 providers and recommends the one that fits your needs.