TPx Business Services, Pricing and Quotes

Connectivity Counsel represents TPx as part of a portfolio of more than 230 providers. TPx focuses on Contact Center & CX, Cybersecurity, Managed Services, Mobility & IoT, Network & Voice and UC & Collaboration, and our advisors help you decide whether it is the right fit, then handle quoting, contracts and implementation support without charging you a fee.

What TPx is best known for

Among the providers we work with, TPx is most often shortlisted for the following:

Dedicated Fiber
Network Aggregation, Aggregator

TPx products, services and capabilities

The lists below summarize the solutions, features and supported platforms available from TPx, grouped by category. Availability can depend on location and contract, so we confirm the details for your specific sites during quoting.

Cloud Computing

Microsoft SharePoint Implementation
Cloud Readiness Assessment
Virtual Machine Monitoring & Management
Microsoft 365 Licenses
Microsoft Business Apps
Microsoft Business Essentials
Microsoft Business Standard
Microsoft Business Premium
Office 365 E1
Office 365 E3
Office 365 E5
Office 365 ProPlus
Microsoft Office 365 Management
Software as a Service, SaaS
Backup, Data Storage, BaaS
Backup with Cloud Appliances
Backup with Local Appliances
Backup with Special Application Extensions
Disaster Recovery, DRaaS
Fully Managed DRaaS
Co-Managed DRaaS
Self Managed DRaaS
Bundled Backup & DR Services
Backup & DR On-Site Recovery Appliance
File-based Backups
Image-based Backups
Ransomware Security for Backup
Ransomware Security, Immutable Backup
Ransomware Security, Incremental & Versioning
Ransomware Security, Monitoring & Alerting
Ransomware Security, Rapid Recovery & Granular Restore
Ransomware Security, Security Encryption
Disaster Recovery for Customer Prem to Cloud
Disaster Recovery for Physical Servers
Disaster Recovery Testing, One-Time Project
Disaster Recovery Testing, Included in Base Offering
DR Testing, Monthly
DR Testing, Quarterly
DR Testing, Semi-Annually
DR Testing, Annually
Replication, VM Snapshot Based
Will Develop and Document DR Plans for Customers
Datto
Cloud Connect, Direct Connect
Colocation
Private Cloud
Anti-Virus, Server-side
Endpoint Detection & Response, Server-side
Firewall
Intrusion Detection System
Intrusion Prevention System
Operating System Management
Patch Management
AWS
Google Cloud
Microsoft Azure
Microsoft Windows (all)

Contact Center & CX

Contact Center, CCaaS
Contact Center + Bandwidth
Contact Center + BYOC
Bill Customers Based on Licenses
Professional Installation Available
Assign Dedicated Project Manager for All Sales
Assign Dedicated Project Manager by Request or by Deal Size
Phones/Equipment for Rent
Phones/Equipment for Lease-to-Own
Phones/Equipment for Purchase
Bring Your Own Device, BYOD
Microsoft Teams Certified
Broadsoft
Intermedia
Webex
Ability To Build/Change Call Flows
Agent Scripts Or Scripting
Agent State or Presence
Artificial Intelligence (AI) Overlay
Automatic Call Backs
Branded Caller ID
Browser-based Application
Browser-based Softphone
Call Queueing
Call Recording
Call Recording Redaction for Compliance
Call Recording Storage
Call Transcription
Callback Queueing
Campaigns
Chat Bot
Chat Bot Queuing
Chat Bot Transcription
Customer Surveys
Dashboard Alerts for Supervisors
Disposition Codes
Email Queueing
Integration, CRM/ERP
Live Web Chat
Live Web Chat Queueing
Live Web Chat Transcription
Mobile App
Monitor, Whisper, Barge
Multi-lingual Chat Bots
Multi-lingual IVR
Online Admin Portal
Outbound Dialer, Power
Outbound Dialer, Predictive
Outbound Dialer, Progressive
Performance Management for Employees
Position In Queue Announcement
Screen Capture
SMS
SMS Queuing
SMS Transcription
Stir/Shaken
UCaaS Overlay
Workforce Management, WFM
Workforce Optimization, WFO
Automatic Call Distribution, ACD
Interactive Voice Response, IVR
Routing, via API
Routing, Basic
Routing, Predictive
Routing, Skills Based
Email
SMS/Text
Web Chat/Chat Bot
WhatsApp
Interactive Virtual Agents, IVA
Real-time Language Translation
Real-time Noise Cancelling
Real-Time Agent Coaching
Sentiment Analysis, Call Recording
Sentiment Analysis, Real-Time
Speech Analytics, Voice
Custom Reports
Real-Time Dashboards
Reporting & Analytics
Wallboards
Microsoft Teams
ConnectWise
Microsoft Office 365
Salesforce
ServiceNow
Slack
Zendesk
Cisco
Poly
Yealink

Cybersecurity

Dedicated Account Management Available
Proof of Concept for Projects Available
Microsoft Active Directory Integration Available
DNS Security
DDoS Mitigation
Email Security
Endpoint Detection and Response, EDR
Managed Detection and Response, MDR
Cloud Firewall, Co-Managed
Cloud Firewall, Fully-Managed
On-Site Firewall, Co-Managed
On-Site Firewall, Fully-Managed
Multi-Factor Authentication, MFA
Patch Management
Penetration Testing, Recurring
Penetration Testing, Standalone
Secure Access Service Edge, SASE
Secure Web Gateway, SWG
Security Awareness Training
VPN
Vulnerability Management
Web Filtering
Anti-Virus
Bot Detection & Mitigation
Cloud Access Security Broker, CASB
Compliance as-a-Service
Governance, Risk, Compliance, GRC
Dark Web Monitoring
Data Loss Prevention
Incident Response
Intrusion Detection Services, IDS
Intrusion Prevention Services, IPS
Monitoring & Reporting
Phishing Services
Phishing Simulation Campaigns
Ransomware Services
Remediation Services
Risk Assessment
Security Assessment & Audit
Security Optimization
Security Policies Consulting
Unified Threat Management, UTM
Zero Trust Network Access
Fortinet
Webroot
Microsoft
Cisco
Juniper
Microsoft MFA
Datto
Kaseya
Zscaler
Infosec
Disaster Recovery, DRaaS

Managed Services

Co-Managed IT Services
Fully Managed IT Services
Application Performance Monitoring
Circuit Monitoring
Configuration Management
Firmware, Software Management
Hardware Monitoring
Hardware, Software CAPEX
Managed WiFi
Captive Portal
Guest WiFi
Network Monitoring
Real-time Monitoring Dashboard
Server Monitoring
Audit & Optimization
Cabling Installation
Cost Optimization
IT Support, On-Site
NOC Service
Remote Hands, Temporary Engineer Support
Resource Utilization
Microsoft Sharepoint Management
Microsoft Office 365 Management
Cisco
Fortinet
Juniper

Mobility, IoT and AI

Wireless Data Only
AT&T Wireless
Bell Mobility
T-Mobile
Verizon Wireless
Standard SIM
Dual SIM
Primary Wireless Connection
Backup/Failover Wireless Connection
Metered Plans
Unlimited Plans
Speeds Not Throttled Based on Monthly Usage
Bring Your Own Device, BYOD
Cradlepoint

SD-WAN

SD-WAN
SD-WAN + Bandwidth
SD-WAN + BYOB
Co-Managed SD-WAN
Fully Managed SD-WAN
Professional Installation Available
Assign Dedicated Project Manager for All Sales
Assign Dedicated Project Manager by Request or by Deal Size
SD-WAN Equipment for Rent
SD-WAN Equipment for Lease-to-Own
SD-WAN Equipment for Purchase
SD-WAN Platform
Cisco Meraki
Fortinet
Juniper
SilverPeak
VeloCloud
SD-WAN Features
Application Optimization, SSL
Application Optimization, TCP
Application Optimization, UDP
Application Optimization, WAN
Hardware Redundancy, Active-Passive
Links Redundancy, Active-Active
Links Redundancy, Active-Passive
Load Balancing, Inbound
Load Balancing, Internet
Load Balancing, Outbound
Online Admin Portal
Proactive Monitoring & Ticketing
Read & Write Access
Read Only Access
Routing, Application-Aware
Routing, Border Gateway Protocol, BGP
Routing, Cloud-Based
Routing, Deep Packet Inspection
Routing, Open Shortest Path First, OSPF
Routing, Packet Steering
Routing, Policy-Based
Routing, Premise-Based
Routing, Traffic Shaping
Secure Remote Access
Traffic Optimization, Best Path Selection
Traffic Optimization, Forward Error Correction
Traffic Optimization, Packet Duplication
Virtual IP
Cloud Access Security Broker, CASB
Domain Name Server, DNS
Secure Web Gateway, SWG
Virtual Private Network, VPN
Web Application & API Protection, WAAP
Zero Trust Network Access, ZTNA
Amazon Web Services, AWS
Google Cloud, GCP
Microsoft Azure

UC & Collaboration

Unified Communications, UCaaS
UC Solutions + Bandwidth
UC Solutions + BYOB
Professional Installation Available
Phones/Equipment for Rent
Phones/Equipment for Lease-to-Own
Phones/Equipment for Purchase
Bring Your Own Device, BYOD
UC Platform
Broadsoft
Microsoft Teams
Webex
UC Features
Audio Conferencing
Audio Conferencing (standalone)
Call Flip
Call Forwarding
Call Path Sharing
Call Queueing
Chat Client, Instant Messaging
E911 Direct Location Routing
Electronic Fax, eFax
Electronic Fax, eFax (standalone)
File Sharing
Key System Emulation
Mobile App
Online Admin Portal
Presence
SMS
Video Conferencing
Web Chat
Microsoft Call2Teams Enabled
Microsoft Teams Direct Routing
Microsoft Teams Operator Connect
Offer native Microsoft Teams voice deployments
Audio Transcription
Breakout Rooms
Chat
Password to Enter
Polls
Recording to Cloud
Recording to Device
Screensharing
Virtual Events
Waiting Room to Enter
Webinar Livestream, Webcast
Webinar Registration Page
Whiteboards, Annotate
UC App Integrations
Bullhorn
ConnectWise
Google G-Suite
Hubspot
Microsoft Dynamics
Microsoft Office 365
Microsoft Outlook
NetSuite
Oracle
Pipedrive
Redtail
RPM
Salesforce
Slack
Sugar
Zendesk
Zoho
Open API (for 3rd party development)
UC Compatible Phones/Handsets
Cisco
Poly
Yealink
Will Work With Other Phones Not Yet Certified

Where TPx is available

TPx lists the following service areas and regional capabilities: US (Nationwide) and Mexico. Serviceability for network services is always address-specific, and we check each of your locations before recommending a design.

Compliance and program participation

TPx reports alignment with or participation in the following standards and programs:

CMMC 2.0
FINRA
HIPAA
ISO 27001
ISO 27002
NIST
PCI
SOC 1
SOC 2
SSAE 18
California Teleconnect Fund
E-Rate

Who TPx typically serves

TPx most commonly serves midmarket businesses and enterprise businesses. Industries where it is frequently selected include finance, healthcare, legal, nonprofit and retail.

Strengths we consider when recommending TPx

Strong with Multi-location

How to get TPx pricing through Connectivity Counsel

Tell us what you need. Share your locations, current services and goals by phone or through the quote form.
We qualify and quote. We confirm availability with TPx and request pricing, along with quotes from comparable providers so you can judge value.
You compare and decide. We explain the differences in plain language, including contract terms and service level agreements.
We manage the order. We coordinate paperwork, installation and escalations, and remain your contact after the service is live.

Related services

Learn more about the solution areas where TPx is an option:

Alternatives to TPx

Every provider has strengths and gaps. Depending on your requirements, we may also bring you options from Vonage, Weave, Zultys, 8×8, Atlas, AudioCodes, Broadvoice and CallRevu. Browse the full provider directory.

Connectivity Counsel is an independent advisor. TPx and its product names are trademarks of their respective owner, used here only to identify the provider.

Frequently asked questions

What does TPx offer?

TPx offers solutions in Contact Center & CX, Cybersecurity, Managed Services, Mobility & IoT, Network & Voice and UC & Collaboration, and is best known for dedicated fiber and network aggregation, aggregator.

Can Connectivity Counsel get me a quote from TPx?

Yes. Call (702) 603-4355 or submit the quote form with your service addresses and requirements. We request pricing from TPx and from comparable providers so you can compare.

Where is TPx available?

TPx lists these service areas: US (Nationwide) and Mexico. Availability for network services depends on the exact address, which we verify for you.

Will I pay more for TPx if I order through an advisor?

No. You contract with and pay TPx directly at the provider's own pricing. Connectivity Counsel is compensated by the provider, so there is no advisory fee added to your bill.

Is Connectivity Counsel owned by or affiliated with TPx?

No. Connectivity Counsel is an independent advisory firm that works with more than 230 providers and recommends the one that fits your needs.