Fidium Business Services, Pricing and Quotes

Connectivity Counsel represents Fidium as part of a portfolio of more than 230 providers. Fidium focuses on Network & Voice, SD-WAN and UC & Collaboration, and our advisors help you decide whether it is the right fit, then handle quoting, contracts and implementation support without charging you a fee.

What Fidium is best known for

Among the providers we work with, Fidium is most often shortlisted for the following:

Dedicated Fiber
Wavelength Services
Dark Fiber
Cloud Connect, Direct Connect

Fidium products, services and capabilities

The lists below summarize the solutions, features and supported platforms available from Fidium, grouped by category. Availability can depend on location and contract, so we confirm the details for your specific sites during quoting.

Cloud Computing

Cloud Connect, Direct Connect
AWS
Equinix
Google Cloud
IBM Cloud
Microsoft Azure
Oracle

Contact Center & CX

Broadsoft
CX Features
Ability To Build/Change Call Flows
Agent Client Type
Agent Scripts Or Scripting
Agent State or Presence
Automatic Call Backs
Automatic Call Distribution, ACD
Browser-based Application
Call Queueing
Call Recording
Call Recording Storage
Call Transcription
Callback Queueing
Custom Reports
Custom Dashboards
Dashboard Alerts for Supervisors
Disposition Codes
Integration, CRM/ERP
Interactive Voice Response, IVR
Mobile App
Monitor, Whisper, Barge
Online Admin Portal
Position In Queue Announcement
Real-Time Dashboards
Reporting & Analytics
Routing, Predictive
Routing, Skills Based
Voicemail
Wallboards
Wrap-Up Time
Generative AI Call Summary
Sentiment Analysis, Call Recording
Speech Analytics, Voice
Webex
CX App Integrations
ConnectWise
Microsoft Dynamics
Microsoft Outlook
Microsoft Teams
Sugar
Zoho
Open API for Development
Phones/Handsets
Cisco
Poly

Cybersecurity

DDoS Mitigation
Email Security
Cloud Firewall, Co-Managed
VPN
Anti-Virus
Incident Response
Unified Threat Management, UTM
Microsoft
Proofpoint
Palo Alto
Disaster Recovery, DRaaS

Managed Services

Managed WiFi

Mobility, IoT and AI

Wireless Data Only
Mobile Device Management, MDM
AT&T Wireless
Backup/Failover Wireless Connection

SD-WAN

SD-WAN
SD-WAN + Bandwidth
SD-WAN + BYOB
Fully Managed SD-WAN
Professional Installation Available
Assign Dedicated Project Manager for All Sales
SD-WAN Equipment for Rent
SD-WAN Platform
VeloCloud
SD-WAN Features
Application Optimization, Application Proxies
Application Optimization, SSL
Application Optimization, TCP
Application Optimization, UDP
Application Optimization, WAN
Content Delivery Network, CDN
Hardware Redundancy, Active-Passive
Hardware Redundancy, Cold Passive/Standby
Link Aggregation
Links Redundancy, Active-Active
Links Redundancy, Active-Passive
Load Balancing, Inbound
Load Balancing, Internet
Load Balancing, Outbound
Online Admin Portal
Proactive Monitoring & Ticketing
Read Only Access
Routing, Application-Aware
Routing, Border Gateway Protocol, BGP
Routing, Deep Packet Inspection
Routing, Open Shortest Path First, OSPF
Routing, Packet Steering
Routing, Policy-Based
Routing, Premise-Based
Routing, Traffic Shaping
Secure Remote Access
Traffic Optimization, Best Path Selection
Traffic Optimization, Forward Error Correction
Traffic Optimization, Packet Duplication
Domain Name Server, DNS
Secure Web Gateway, SWG
Virtual Private Network, VPN
Zero Trust Network Access, ZTNA
Amazon Web Services, AWS
Google Cloud, GCP
Microsoft Azure
Oracle

UC & Collaboration

Unified Communications, UCaaS
UC Solutions + Bandwidth
UC Solutions + BYOB
Professional Installation Available
Phones/Equipment for Rent
Phones/Equipment for Purchase
Bring Your Own Device, BYOD
UC Platform
Broadsoft
Webex
UC Features
Audio Conferencing
Call Flip
Call Forwarding
Call Queueing
Chat Client, Instant Messaging
Electronic Fax, eFax
Electronic Fax, eFax (standalone)
File Sharing
Free DIDs Per Line
Key System Emulation
MMS
Mobile App
Online Admin Portal
Presence
SMS
Vanity Toll Free
Video Conferencing
Video Conferencing (standalone)
Microsoft Teams Direct Routing
Audio Transcription
Breakout Rooms
Chat
Password to Enter
Polls
Recording to Cloud
Recording to Device
Screensharing
Virtual Events
Waiting Room to Enter
Webinar Livestream, Webcast
Webinar Registration Page
Whiteboards, Annotate
UC App Integrations
Google G-Suite
Microsoft Outlook
Microsoft Teams
Open API (for 3rd party development)
UC Compatible Phones/Handsets
Cisco
Poly

Where Fidium is available

Fidium lists the following service areas and regional capabilities: US (Nationwide). Serviceability for network services is always address-specific, and we check each of your locations before recommending a design.

Compliance and program participation

Fidium reports alignment with or participation in the following standards and programs:

California Teleconnect Fund
E-Rate
Hospitality

Who Fidium typically serves

Fidium most commonly serves midmarket businesses and enterprise businesses. Industries where it is frequently selected include education, finance, government and healthcare.

Strengths we consider when recommending Fidium

Competitive Pricing
Experienced Sales Engineers
Project Manager Assigned for All Sales
Strong with Multi-location

How to get Fidium pricing through Connectivity Counsel

Tell us what you need. Share your locations, current services and goals by phone or through the quote form.
We qualify and quote. We confirm availability with Fidium and request pricing, along with quotes from comparable providers so you can judge value.
You compare and decide. We explain the differences in plain language, including contract terms and service level agreements.
We manage the order. We coordinate paperwork, installation and escalations, and remain your contact after the service is live.

Related services

Learn more about the solution areas where Fidium is an option:

Alternatives to Fidium

Every provider has strengths and gaps. Depending on your requirements, we may also bring you options from TPx, Uniti (formerly Windstream), unWired Broadband, Utility Telecom, Verizon, Verve, Viasat and VinaKom. Browse the full provider directory.

Connectivity Counsel is an independent advisor. Fidium and its product names are trademarks of their respective owner, used here only to identify the provider.

Frequently asked questions

What does Fidium offer?

Fidium offers solutions in Network & Voice, SD-WAN and UC & Collaboration, and is best known for dedicated fiber, wavelength services, dark fiber and cloud connect, direct connect.

Can Connectivity Counsel get me a quote from Fidium?

Yes. Call (702) 603-4355 or submit the quote form with your service addresses and requirements. We request pricing from Fidium and from comparable providers so you can compare.

Where is Fidium available?

Fidium lists these service areas: US (Nationwide). Availability for network services depends on the exact address, which we verify for you.

Will I pay more for Fidium if I order through an advisor?

No. You contract with and pay Fidium directly at the provider's own pricing. Connectivity Counsel is compensated by the provider, so there is no advisory fee added to your bill.

Is Connectivity Counsel owned by or affiliated with Fidium?

No. Connectivity Counsel is an independent advisory firm that works with more than 230 providers and recommends the one that fits your needs.