Skip to content
Independent advice. More than 230 providers. No cost to you.(702) 603-4355 info@connectivitycounsel.com

Provider profile

EarthLink

Connectivity Counsel represents EarthLink as part of a portfolio of more than 230 providers. EarthLink focuses on Network & Voice, and our advisors help you decide whether it is the right fit, then handle quoting, contracts and implementation support without charging you a fee.

What EarthLink is best known for

Among the providers we work with, EarthLink is most often shortlisted for the following:

  • Fixed Wireless
  • Dedicated Fiber

EarthLink products, services and capabilities

The lists below summarize the solutions, features and supported platforms available from EarthLink, grouped by category. Availability can depend on location and contract, so we confirm the details for your specific sites during quoting.

Cloud Computing

  • Microsoft 365 Licenses
  • Microsoft Business Apps
  • Microsoft Business Essentials
  • Microsoft Business Premium
  • Office 365 ProPlus
  • Software as a Service, SaaS
  • Backup, Data Storage, BaaS
  • Cloud Connect, Direct Connect
  • Colocation
  • Infrastructure, IaaS
  • AWS
  • Microsoft Azure

Contact Center & CX

  • Contact Center, CCaaS
  • CX Platform
  • Asterisk
  • CX Features
  • Ability To Build/Change Call Flows
  • Agent State or Presence
  • Automatic Call Backs
  • Call Recording
  • Call Recording Storage
  • Customer Surveys
  • Email Queueing
  • Integration, CRM/ERP
  • Live Web Chat
  • Online Admin Portal
  • SMS Queuing
  • Interactive Voice Response, IVR
  • Routing, Predictive
  • Custom Dashboards
  • Custom Reports
  • Real-Time Dashboards
  • Reporting & Analytics
  • CX App Integrations
  • Microsoft Office 365
  • Microsoft Outlook
  • Phones/Handsets
  • Adtran
  • Allworx
  • Avaya
  • Cisco
  • Panasonic
  • Poly
  • ShoreTel
  • VTech
  • Yealink
  • Will Work With Other Phones Not Yet Certified

Cybersecurity

  • DDoS Mitigation
  • Cloud Firewall, Co-Managed
  • Penetration Testing, Standalone
  • Security Information & Event Management, SIEM
  • VPN
  • Anti-Virus
  • Incident Response
  • Monitoring & Reporting
  • Unified Threat Management, UTM
  • Juniper
  • Disaster Recovery, DRaaS

Managed Services

  • Expense Management, TEM
  • Managed WiFi
  • IT Support, Helpdesk
  • Microsoft Office 365 Management

Mobility, IoT and AI

  • Wireless Data Only
  • IoT Management
  • AT&T Wireless
  • Verizon Wireless
  • Standard SIM
  • Primary Wireless Connection
  • Backup/Failover Wireless Connection
  • Metered Plans
  • Unlimited Plans

Network & Voice

  • Temporary Event Services
  • Professional Installation Available
  • Coax Cable
  • Spectrum Coax
  • Dark Fiber
  • Dedicated Fiber
  • AT&T Dedicated Fiber
  • Frontier Dedicated Fiber
  • Lumen Dedicated Fiber
  • Fixed Wireless
  • MPLS, VPLS, ELAN
  • Private Line, P2P
  • Starlink
  • Managed Router
  • Digital Phone Lines
  • POTS
  • POTS Replacement Lines
  • PRI
  • TDM PRI
  • SIP Trunks
  • SIP + Bandwidth
  • SIP + BYOB
  • E911 SIP Direct Location Routing
  • International SIP Origination
  • International SIP Termination
  • US Toll Free Numbers

SD-WAN

  • SD-WAN
  • SD-WAN Platform
  • Proprietary
  • Links Redundancy, Active-Active
  • Links Redundancy, Active-Passive
  • Proactive Monitoring & Ticketing
  • Read Only Access
  • Routing, Cloud-Based
  • Routing, Premise-Based
  • Virtual IP

UC & Collaboration

  • Unified Communications, UCaaS
  • UC Solutions + Bandwidth
  • UC Solutions + BYOB
  • UC Platform
  • Asterisk
  • Proprietary
  • UC Features
  • Electronic Fax, eFax
  • Free DIDs Per Line
  • Online Admin Portal
  • SMS
  • Video Conferencing
  • UC App Integrations
  • Microsoft Office 365
  • Microsoft Outlook
  • UC Compatible Phones/Handsets
  • Adtran
  • Allworx
  • Avaya
  • Cisco
  • Mitel
  • Panasonic
  • Poly
  • ShoreTel
  • VTech
  • Yealink
  • Will Work With Other Phones Not Yet Certified

Compliance and program participation

EarthLink reports alignment with or participation in the following standards and programs:

  • HIPAA
  • PCI
  • E-Rate
  • Hospitality

Who EarthLink typically serves

EarthLink most commonly serves small businesses and midmarket businesses. Industries where it is frequently selected include education, healthcare and media.

Strengths we consider when recommending EarthLink

  • Competitive Pricing
  • Internet in Specific Markets
  • Project Manager Assigned for All Sales
  • U.S. Based Customer Support

How to get EarthLink pricing through Connectivity Counsel

  1. Tell us what you need. Share your locations, current services and goals by phone or through the quote form.
  2. We qualify and quote. We confirm availability with EarthLink and request pricing, along with quotes from comparable providers so you can judge value.
  3. You compare and decide. We explain the differences in plain language, including contract terms and service level agreements.
  4. We manage the order. We coordinate paperwork, installation and escalations, and remain your contact after the service is live.

Related services

Learn more about the solution areas where EarthLink is an option:

Alternatives to EarthLink

Every provider has strengths and gaps. Depending on your requirements, we may also bring you options from ZeroOutages, Ziply Fiber, 2talk, 365 Data Centers, ACC Business, Accelecom, Access One and AireSpring. Browse the full provider directory.

Connectivity Counsel is an independent advisor. EarthLink and its product names are trademarks of their respective owner, used here only to identify the provider.

Frequently asked questions

What does EarthLink offer?

EarthLink offers solutions in Network & Voice, and is best known for fixed wireless and dedicated fiber.

Can Connectivity Counsel get me a quote from EarthLink?

Yes. Call (702) 603-4355 or submit the quote form with your service addresses and requirements. We request pricing from EarthLink and from comparable providers so you can compare.

Will I pay more for EarthLink if I order through an advisor?

No. You contract with and pay EarthLink directly at the provider's own pricing. Connectivity Counsel is compensated by the provider, so there is no advisory fee added to your bill.

Is Connectivity Counsel owned by or affiliated with EarthLink?

No. Connectivity Counsel is an independent advisory firm that works with more than 230 providers and recommends the one that fits your needs.

Compare your options with an independent advisor

Tell us what you need and we will bring you comparable quotes from the providers that fit. There is no cost to you.