FirstLight Business Services, Pricing and Quotes

Connectivity Counsel represents FirstLight as part of a portfolio of more than 230 providers. FirstLight focuses on Cloud Computing, Backup & DR, Hybrid Cloud & IaaS, Network & Voice and UC & Collaboration, and our advisors help you decide whether it is the right fit, then handle quoting, contracts and implementation support without charging you a fee.

What FirstLight is best known for

Among the providers we work with, FirstLight is most often shortlisted for the following:

Dedicated Fiber

FirstLight products, services and capabilities

The lists below summarize the solutions, features and supported platforms available from FirstLight, grouped by category. Availability can depend on location and contract, so we confirm the details for your specific sites during quoting.

Cloud Computing

Cloud Assessment & Optimization
Cloud Environment Optimization
Cloud Implementation
Cloud Migration
Cloud Readiness Assessment
Virtual Machine Monitoring & Management
Data Security and Encryption
Dedicated DaaS Account Management
DaaS On-Site Installation
DaaS On-Site Customer Support
Microsoft RDP
VMware
Linux
RDP, Remote Desktop Protocol
Dedicated
Multi-Tenant
Persistent
Anti-Virus
Desktop Management & Support
Disaster Recovery for Cloud-based DaaS
Disaster Recovery for Prem-based DaaS
Multifactor Authentication (MFA) for DaaS
Patch Management
Remote Monitoring & Management
Single Sign On (SSO) for DaaS
Softphones Supported
White Glove Migration Services
Cisco
Duo Security
Fortinet
Microsoft MFA
Acronis
Microsoft
SolarWinds
Backup, Data Storage, BaaS
Backup with Cloud Appliances
Backup with Local Appliances
Backup with Special Application Extensions
Fully Managed DRaaS
Co-Managed DRaaS
Self Managed DRaaS
Bundled Backup & DR Services
Backup & DR On-Site Recovery Appliance
File-based Backups
Image-based Backups
Ransomware Security for Backup
Ransomware Security, Immutable Backup
Ransomware Security, Incremental & Versioning
Ransomware Security, Monitoring & Alerting
Ransomware Security, Offline & Airgap Backup
Ransomware Security, Rapid Recovery & Granular Restore
Ransomware Security, Security Encryption
Disaster Recovery for Customer Prem to Cloud
Disaster Recovery for Physical Servers
Disaster Recovery for Virtual Desktops
Disaster Recovery Testing, One-Time Project
Disaster Recovery Testing, Included in Base Offering
DR Testing, Quarterly
DR Testing, Semi-Annually
Replication, Synchronous
Replication, Asynchronous
Replication, VM Snapshot Based
Replication, OS Based
Replication, Hypervisor Based
Will Develop and Document DR Plans for Customers
Veeam
Zerto
Cloud Connect, Direct Connect
Colocation
Hypervisors
Infrastructure, IaaS
Managed Cloud
Private Cloud
Virtual Data Centers
Anti-Virus, Server-side
Backup, Differential
Backup, Full
Backup, Incremental
DDoS Mitigation
Encryption of Data at Rest, at Storage Array
Encryption of Data at Rest, Software Add-on
Endpoint Detection & Response, Server-side
Helpdesk Support
Intrusion Detection System
Intrusion Prevention System
Load Balancer, Global
Operating System Management
AWS
Equinix
Google Cloud
IBM Cloud
Microsoft Azure
Oracle
Multi-Tenant Solutions
Shared Compute Solutions
Single-Tenant Solutions
Private Tenant Solutions
Managed Microsoft Azure
Microsoft Windows (all)
Ubuntu
95th Percentile
Data Usage
Dedicated Circuits
Pure Storage

Contact Center & CX

Contact Center, CCaaS
CX Platform
Cisco
Five9
Metaswitch
NetSapiens
Telax
Webex
CX Features
Ability To Build/Change Call Flows
Agent Client Type
Agent Scripts Or Scripting
Agent State or Presence
Automatic Call Backs
Automatic Call Distribution, ACD
Custom Reports
Customer Surveys
Custom Dashboards
Email Queueing
Interactive Voice Response, IVR
Live Web Chat
Position In Queue Announcement
Real-Time Dashboards
Reporting & Analytics
Routing, Skills Based
Microsoft Teams
CX App Integrations
Salesforce
Open API for Development
Phones/Handsets
Poly

Cybersecurity

DDoS Mitigation
Cloud Firewall, Co-Managed
VPN
Unified Threat Management, UTM
Cisco
Sophos
Fortinet
VMware
Disaster Recovery, DRaaS
Acronis
Veeam

Managed Services

Managed WiFi

SD-WAN

SD-WAN
SD-WAN + BYOB
SD-WAN Platform
Cisco Meraki
Cisco Viptela
SD-WAN Features
Links Redundancy, Active-Active
Links Redundancy, Active-Passive
Proactive Monitoring & Ticketing
Read & Write Access
Routing, Cloud-Based

UC & Collaboration

Unified Communications, UCaaS
International UCaaS
International Termination
UC Solutions + Bandwidth
UC Solutions + BYOB
Professional Installation Available
Phones/Equipment for Rent
Phones/Equipment for Lease-to-Own
Phones/Equipment for Purchase
UC Platform
Metaswitch
UC Features
Audio Conferencing
Audio Conferencing (standalone)
Call Flip
Call Forwarding
Call Path Sharing
Call Queueing
Chat Client, Instant Messaging
File Sharing
MMS
Mobile App
Online Admin Portal
Presence
SMS
Video Conferencing
Video Conferencing (standalone)
Web Chat
Other
Chat
Password to Enter
Recording to Cloud
Recording to Device
Screensharing
Waiting Room to Enter
Whiteboards, Annotate
UC App Integrations
Microsoft Office 365
Microsoft Outlook
Salesforce
Sugar
Open API (for 3rd party development)
UC Compatible Phones/Handsets
Cisco
Panasonic
Poly

Compliance and program participation

FirstLight reports alignment with or participation in the following standards and programs:

HIPAA
PCI
SOC 2
E-Rate

How to get FirstLight pricing through Connectivity Counsel

Tell us what you need. Share your locations, current services and goals by phone or through the quote form.
We qualify and quote. We confirm availability with FirstLight and request pricing, along with quotes from comparable providers so you can judge value.
You compare and decide. We explain the differences in plain language, including contract terms and service level agreements.
We manage the order. We coordinate paperwork, installation and escalations, and remain your contact after the service is live.

Related services

Learn more about the solution areas where FirstLight is an option:

Alternatives to FirstLight

Every provider has strengths and gaps. Depending on your requirements, we may also bring you options from TierPoint, UbiStor, Verizon, XenTegra, XTIUM, Zayo, 11:11 Systems and 365 Data Centers. Browse the full provider directory.

Connectivity Counsel is an independent advisor. FirstLight and its product names are trademarks of their respective owner, used here only to identify the provider.

Frequently asked questions

What does FirstLight offer?

FirstLight offers solutions in Cloud Computing, Backup & DR, Hybrid Cloud & IaaS, Network & Voice and UC & Collaboration, and is best known for dedicated fiber.

Can Connectivity Counsel get me a quote from FirstLight?

Yes. Call (702) 603-4355 or submit the quote form with your service addresses and requirements. We request pricing from FirstLight and from comparable providers so you can compare.

Will I pay more for FirstLight if I order through an advisor?

No. You contract with and pay FirstLight directly at the provider's own pricing. Connectivity Counsel is compensated by the provider, so there is no advisory fee added to your bill.

Is Connectivity Counsel owned by or affiliated with FirstLight?

No. Connectivity Counsel is an independent advisory firm that works with more than 230 providers and recommends the one that fits your needs.