XTIUM Business Services, Pricing and Quotes

XTIUM is a technology provider with solutions in Cloud Computing, Backup & DR, DaaS, Hybrid Cloud & IaaS and UC & Collaboration. Connectivity Counsel is an independent advisor that helps businesses evaluate, price and order XTIUM services, and compare them with competing options, at no cost to the client.

XTIUM products, services and capabilities

The lists below summarize the solutions, features and supported platforms available from XTIUM, grouped by category. Availability can depend on location and contract, so we confirm the details for your specific sites during quoting.

Cloud Computing

Cloud Assessment & Optimization
Cloud Environment Optimization
Cloud Implementation
Cloud Migration
Cloud Readiness Assessment
Virtual Machine Monitoring & Management
Microsoft 365 Licenses
Microsoft Business Apps
Microsoft Business Essentials
Microsoft Business Standard
Microsoft Business Premium
Office 365 E1
Office 365 E3
Office 365 E5
Office 365 ProPlus
Microsoft Office 365 Management
Software as a Service, SaaS
Cloud FinOps Cost Management Tools
Desktop-as-a-Service, DaaS
Virtual Desktop Infrastructure, VDI
Dedicated DaaS Account Management
DaaS On-Site Customer Support
Azure Desktop
Citrix
VMware
Windows 10
Windows 11
HDX, High-Definition Experience
ICA, Independent Computing Architecture
PCoIP, PC over IP
Dedicated
Hyperscale
Multi-Tenant
Non-Persistent
Persistent
Workspace
Accelerated Graphics Desktops Available
Anti-Virus
Desktop Management & Support
Device Management
Disaster Recovery for Cloud-based DaaS
Disaster Recovery for Prem-based DaaS
Identity & Access Management, IAM
Image Management
Internet Content Filtering Management
Mobile Device Management
Multifactor Authentication (MFA) for DaaS
On-Prem Device Support
Patch Management
Remote Monitoring & Management
Single Sign On (SSO) for DaaS
Softphones Supported
White Glove Migration Services
Computer, Mac or PC
Google Chromebook
Mobile Device, Cellphone
Tablet
Cisco
Duo Security
Google Authenticator
Microsoft MFA
Microsoft
Proprietary
N-able
Backup, Data Storage, BaaS
Disaster Recovery, DRaaS
Fully Managed DRaaS
Co-Managed DRaaS
Self Managed DRaaS
Bundled Backup & DR Services
Image-based Backups
Ransomware Security for Backup
Ransomware Security, Immutable Backup
Ransomware Security, Incremental & Versioning
Ransomware Security, Monitoring & Alerting
Ransomware Security, Offline & Airgap Backup
Ransomware Security, Rapid Recovery & Granular Restore
Ransomware Security, Security Encryption
Disaster Recovery for Customer Prem to Cloud
Disaster Recovery for Virtual Desktops
Disaster Recovery Testing, Included in Base Offering
DR Testing, Quarterly
DR Testing, Semi-Annually
DR Testing, Annually
Replication, Asynchronous
Replication, VM Snapshot Based
Replication, OS Based
Replication, Hypervisor Based
Will Develop and Document DR Plans for Customers
Nutanix
Veeam
Zerto
Azure Recovery
Nimble
Cloud Licensing, Unmanaged
Hypervisors
Infrastructure, IaaS
Managed Hyperscalers
Managed Cloud
Private Cloud
Virtual Data Centers
Anti-Virus, Server-side
Backup, Differential
Backup, Full
Backup, Incremental
DDoS Mitigation
Encryption of Data at Rest, at Storage Array
Encryption of Data at Rest, Software Add-on
Endpoint Detection & Response, Server-side
Firewall
Helpdesk Support
Intrusion Detection System
Intrusion Prevention System
Load Balancer, Global
Load Balancer, Local
Log Management
Operating System Management
Microsoft Azure
Unmanaged Microsoft Azure Licensing
Multi-Tenant Solutions
Single-Tenant Solutions
Private Tenant Solutions
Citrix XenServer
Nutanix AHV
Managed Microsoft Azure
Linux
Microsoft Windows (all)
95th Percentile
Data Usage
Dedicated Circuits

Contact Center & CX

Contact Center, CCaaS
International Contact Center
International DIDs
International Number Porting
International Origination
International Termination
International Toll Free
Contact Center + BYOC
Bill Customers Based on Licenses
Bill Customers Based on Usage/Minutes
Professional Installation Available
Provide Automated Order Updates
Assign Dedicated Project Manager for All Sales
Assign Dedicated Project Manager by Request or by Deal Size
Phones/Equipment for Rent
Phones/Equipment for Purchase
Bring Your Own Device, BYOD
Broadsoft
Cisco
Webex
Zoom
Proprietary
CX Features
Ability To Build/Change Call Flows
Agent Client Type
Agent State or Presence
Architecture, Server Clusters
Automatic Call Backs
Automatic Call Distribution, ACD
Browser-based Application
Browser-based Softphone
Call Queueing
Call Recording
Call Recording Redaction for Compliance
Call Recording Storage
Call Transcription
Callback Queueing
Campaigns
Chat Bot
Chat Bot Queuing
Chat Bot Transcription
Custom Reports
Customer Surveys
Custom Dashboards
Dashboard Alerts for Supervisors
Disposition Codes
Email Queueing
Integration, CRM/ERP
Integration, SSO
Interactive Voice Response, IVR
Live Web Chat
Live Web Chat Queueing
Live Web Chat Transcription
Monitor, Whisper, Barge
Multi-lingual Application
Multi-lingual Chat Bots
Multi-lingual IVR
Email
Web Chat/Chat Bot
Online Admin Portal
Outbound Dialer, Power
Outbound Dialer, Progressive
Position In Queue Announcement
Real-Time Dashboards
Reporting & Analytics
Routing, Basic
Routing, Predictive
Routing, Skills Based
Routing, via API
SMS
SMS Queuing
SMS Transcription
Stir/Shaken
UCaaS Direct Integration
UCaaS Overlay
Voicemail
Wallboards
Workforce Management, WFM
Workforce Optimization, WFO
Wrap-Up Time
Sentiment Analysis, Call Recording
Speech Analytics, Voice
Microsoft Teams
CX App Integrations
Bullhorn
ConnectWise
Hubspot
Microsoft Dynamics
Microsoft Office 365
Microsoft Outlook
Salesforce
ServiceNow
Sugar
Zendesk
Zoho
Open API for Development
Phones/Handsets
Poly
Yealink

Cybersecurity

Proof of Concept for Projects Available
Microsoft Active Directory Integration Available
DNS Security
Email Security
Endpoint Detection and Response, EDR
Managed Detection and Response, MDR
Extended Detection and Response, XDR
Cloud Firewall, Co-Managed
Cloud Firewall, Fully-Managed
Multi-Factor Authentication, MFA
Patch Management
Penetration Testing, Recurring
Penetration Testing, Standalone
Security Awareness Training
Security Information & Event Management, SIEM
Single Sign On, SSO
VPN
Vulnerability Management
Anti-Virus
Bot Detection & Mitigation
Compliance as-a-Service
Governance, Risk, Compliance, GRC
Dark Web Monitoring
Domain Monitoring
Forensics & Analysis, Outsourced
Identity Management Services
Incident Response
Intrusion Detection Services, IDS
Intrusion Prevention Services, IPS
Microsegmentation
Monitoring & Reporting
Remediation Services
Risk Assessment
Security Assessment & Audit
Security Optimization
Security Policies Consulting
Threat & Attack Simulation
Zero Trust Network Access
Cisco
Cloudflare
Fortinet
Palo Alto
Microsoft
Mimecast
Support Customer Provided Equipment or Licensing
CrowdStrike
Sophos
Duo Security
Microsoft MFA
Proprietary
Nessus
Tenable
Disaster Recovery, DRaaS
Carbonite Availability
Veeam
Zerto

Managed Services

Co-Managed IT Services
Fully Managed IT Services
Application Performance Monitoring
Circuit Monitoring
Cloud Visibility
Configuration Management
Device-as-a-Service (DaaS) Management
E911 Platform (standalone)
Firmware, Software Management
Hardware Monitoring
Hardware, Software CAPEX
Managed WiFi
Captive Portal
Guest WiFi
Network Monitoring
Real-time Monitoring Dashboard
Server Monitoring
Cloud Services & Billing
Data Center Buildout
Device Ordering
IT Support, Helpdesk
IT Support, On-Site
NOC Service
Point of Sale Implementation
Remote Hands, Temporary Engineer Support
Smart Hands, Hardware Deployment & Setup
Microsoft Office 365 Management
Custom Escalations
Dashboard Metrics
Email – Google
Email – Mac
Email – Outlook
Helpdesk – 24x7x365
Helpdesk – After Hours
Helpdesk – Business Hours
Internet Browsers
ITSM Integration
Mac OS
Microsoft Office
North America Based
SLA Commitments
Thin Client, Virtual Desktop
Windows OS
Aruba Networks
Cisco
Fortinet
Juniper

Mobility, IoT and AI

Mobile Device Management, MDM
iPad
Laptop
SAT Phone
Smartphone
Tablet
Microsoft Intune

Network & Voice

Temporary Event Services
Professional Installation Available

SD-WAN

SD-WAN
International SD-WAN
Co-Managed SD-WAN
Fully Managed SD-WAN
Professional Installation Available
Assign Dedicated Project Manager for All Sales
SD-WAN Equipment for Purchase
SD-WAN Platform
Cisco iWAN
Cisco Meraki
Cisco Viptela
Citrix Netscaler
Fortinet
Juniper
Palo Alto
SD-WAN Features
Links Redundancy, Active-Active
Proactive Monitoring & Ticketing
Read Only Access
Routing, Cloud-Based
Virtual IP
Cloud Access Security Broker, CASB
Domain Name Server, DNS
Secure Web Gateway, SWG
Virtual Private Network, VPN
Zero Trust Network Access, ZTNA
Microsoft Azure

UC & Collaboration

Unified Communications, UCaaS
International UCaaS
International DIDs
International Number Porting
International Origination
International Termination
International Toll Free
UC Solutions + BYOB
Professional Installation Available
Phones/Equipment for Rent
Phones/Equipment for Purchase
Bring Your Own Device, BYOD
UC Platform
Broadsoft
Cisco
Microsoft Teams
Webex
UC Features
Audio Conferencing
Call Flip
Call Forwarding
Call Queueing
Chat Client, Instant Messaging
E911 Direct Location Routing
Electronic Fax, eFax
File Sharing
Free DIDs Per Line
Key System Emulation
MMS
Mobile App
Omnichannel via Email
Omnichannel via SMS/Text
Omnichannel via Web Chat
Online Admin Portal
Presence
SMS
Video Conferencing
Web Chat
Microsoft Cloud Solutions Provider
Microsoft Teams Direct Routing
Offer native Microsoft Teams voice deployments
Audio Transcription
Breakout Rooms
Chat
Password to Enter
Polls
Recording to Cloud
Recording to Device
Screensharing
Virtual Events
Waiting Room to Enter
Webinar Livestream, Webcast
Webinar Registration Page
Whiteboards, Annotate
UC App Integrations
Bullhorn
ConnectWise
Hubspot
Microsoft Dynamics
Microsoft Office 365
Microsoft Outlook
NetSuite
Salesforce
Sugar
Zendesk
Zoho
Open API (for 3rd party development)
UC Compatible Phones/Handsets
Poly
Yealink

Where XTIUM is available

XTIUM lists the following service areas and regional capabilities: US (Nationwide), Puerto Rico, US Virgin Islands, International, Australia, Brazil, Canada, China, England, France, Germany, Hong Kong, India, Ireland, Italy, Japan, Mexico, Netherlands, Philippines, Singapore, South Korea, Spain, Switzerland, United Arab Emirates, CAN Currency Billing, French Speaking Customer Service and French Speaking Technical Support. Serviceability for network services is always address-specific, and we check each of your locations before recommending a design.

Compliance and program participation

XTIUM reports alignment with or participation in the following standards and programs:

HIPAA
HITRUST
ISO 27001
PCI
SOC 2
E-Rate

Who XTIUM typically serves

XTIUM most commonly serves midmarket businesses and enterprise businesses. Industries where it is frequently selected include finance, healthcare, manufacturing and retail.

Strengths we consider when recommending XTIUM

Gartner Recognized for Managed Network
Strong with Compliance
Strong with Multi-location
U.S. Based Customer Support

How to get XTIUM pricing through Connectivity Counsel

Tell us what you need. Share your locations, current services and goals by phone or through the quote form.
We qualify and quote. We confirm availability with XTIUM and request pricing, along with quotes from comparable providers so you can judge value.
You compare and decide. We explain the differences in plain language, including contract terms and service level agreements.
We manage the order. We coordinate paperwork, installation and escalations, and remain your contact after the service is live.

Related services

Learn more about the solution areas where XTIUM is an option:

Alternatives to XTIUM

Every provider has strengths and gaps. Depending on your requirements, we may also bring you options from Splice, Summit, Switch, Telstra, Thrive, TierPoint, UbiStor and Verizon. Browse the full provider directory.

Connectivity Counsel is an independent advisor. XTIUM and its product names are trademarks of their respective owner, used here only to identify the provider.

Frequently asked questions

What does XTIUM offer?

XTIUM offers solutions in Cloud Computing, Backup & DR, DaaS, Hybrid Cloud & IaaS and UC & Collaboration.

Can Connectivity Counsel get me a quote from XTIUM?

Yes. Call (702) 603-4355 or submit the quote form with your service addresses and requirements. We request pricing from XTIUM and from comparable providers so you can compare.

Where is XTIUM available?

XTIUM lists these service areas: US (Nationwide), Puerto Rico, US Virgin Islands, International, Australia, Brazil, Canada, China, England, France, Germany, Hong Kong, India, Ireland, Italy, Japan, Mexico, Netherlands, Philippines, Singapore, South Korea, Spain, Switzerland, United Arab Emirates, CAN Currency Billing, French Speaking Customer Service and French Speaking Technical Support. Availability for network services depends on the exact address, which we verify for you.

Will I pay more for XTIUM if I order through an advisor?

No. You contract with and pay XTIUM directly at the provider's own pricing. Connectivity Counsel is compensated by the provider, so there is no advisory fee added to your bill.

Is Connectivity Counsel owned by or affiliated with XTIUM?

No. Connectivity Counsel is an independent advisory firm that works with more than 230 providers and recommends the one that fits your needs.