COEO Solutions Business Services, Pricing and Quotes

COEO Solutions is a technology provider with solutions in Network & Voice, SD-WAN and UC & Collaboration. Connectivity Counsel is an independent advisor that helps businesses evaluate, price and order COEO Solutions services, and compare them with competing options, at no cost to the client.

What COEO Solutions is best known for

Among the providers we work with, COEO Solutions is most often shortlisted for the following:

Network Aggregation, Aggregator
Unified Communications, UCaaS
Contact Center, CCaaS
Managed IT Services
Secure Access Service Edge, SASE

COEO Solutions products, services and capabilities

The lists below summarize the solutions, features and supported platforms available from COEO Solutions, grouped by category. Availability can depend on location and contract, so we confirm the details for your specific sites during quoting.

Cloud Computing

Fortinet

Contact Center & CX

Contact Center, CCaaS
International Contact Center
International DIDs
International Number Porting
International Origination
International Termination
International Toll Free
Contact Center + Bandwidth
Contact Center + BYOC
Bill Customers Based on Licenses
Professional Installation Available
Assign Dedicated Project Manager for All Sales
Assign Dedicated Project Manager by Request or by Deal Size
Phones/Equipment for Free
Phones/Equipment for Rent
Phones/Equipment for Lease-to-Own
Phones/Equipment for Purchase
Bring Your Own Device, BYOD
CX Platform
Proprietary
CX Features
Ability To Build/Change Call Flows
Agent Client Type
Agent Scripts Or Scripting
Agent State or Presence
Architecture, Microservices
Architecture, Server Clusters
Artificial Intelligence (AI) Overlay
Automatic Call Backs
Browser-based Application
Browser-based Softphone
Call Queueing
Call Recording
Call Recording Redaction for Compliance
Call Recording Storage
Call Transcription
Callback Queueing
Campaigns
Chat Bot
Chat Bot Queuing
Chat Bot Transcription
Customer Surveys
Dashboard Alerts for Supervisors
Disposition Codes
Email Queueing
Integration, CRM/ERP
Integration, SSO
Live Web Chat
Live Web Chat Queueing
Live Web Chat Transcription
Mobile App
Monitor, Whisper, Barge
Multi-lingual Application
Multi-lingual Chat Bots
Multi-lingual IVR
On-Hold Messaging
Online Admin Portal
Outbound Dialer, Power
Outbound Dialer, Predictive
Outbound Dialer, Progressive
Performance Management for Employees
Position In Queue Announcement
Reputation Management
Screen Capture
SMS
SMS Queuing
SMS Transcription
Social Media Queueing
Stir/Shaken
UCaaS Direct Integration
UCaaS Overlay
Virtual Agents
Voicemail
Wrap-Up Time
Automatic Call Distribution, ACD
Interactive Voice Response, IVR
Routing, via API
Routing, Basic
Routing, Predictive
Routing, Skills Based
Email
Facebook
Messaging API
MMS
SMS/Text
Web Chat/Chat Bot
WhatsApp
Agentic Conversational AI
AI Receptionist
Conversational AI Chat Bots
Interactive Virtual Agents, IVA
Generative AI Automated Dispositions
Generative AI Call Summary
Generative AI Templated Responses
Sentiment Analysis, Call Recording
Sentiment Analysis, Real-Time
Custom Dashboards
Custom Reports
Historical Reports
Real-Time Dashboards
Reporting & Analytics
Wallboards
Knowledge Base, KB
Knowledge Management Platform, KMS
Knowledge Management, KM
Large Language Models, LLM
Anthropic Claude
Google Gemini
OpenAI ChatGPT
CX App Integrations
Athenahealth
Bullhorn
ConnectWise
Dentrix
eClinicalWorks
Epic
Google Cloud
Google Workspace
Hubspot
Kustomer
Meditech
Microsoft Dynamics
Microsoft Office 365
Microsoft Outlook
Microsoft Teams
NextGen
Oracle
Oracle Health
Pindrop
Pipedrive
RPM
Salesforce
ServiceNow
Slack
Sugar
Zendesk
Zoho
Open API for Development
Phones/Handsets
Adtran
Allworx
Avaya
Cisco
Panasonic
Poly
Yealink
Will Work With Other Phones Not Yet Certified

Cybersecurity

DDoS Mitigation
Cloud Firewall, Co-Managed
Cloud Firewall, Fully-Managed
On-Site Firewall, Co-Managed
On-Site Firewall, Fully-Managed
Multi-Factor Authentication, MFA
Patch Management
Penetration Testing, Standalone
Secure Access Service Edge, SASE
Secure Web Gateway, SWG
VPN
Web Filtering
Anti-Virus
Cloud Access Security Broker, CASB
Data Loss Prevention
Intrusion Detection Services, IDS
Intrusion Prevention Services, IPS
Monitoring & Reporting
Risk Assessment
Unified Threat Management, UTM
Zero Trust Network Access
Cisco
Fortinet
Versa
Correro
Ubiquiti
Proprietary

Managed Services

Co-Managed IT Services
Fully Managed IT Services
Circuit Monitoring
Configuration Management
Device-as-a-Service (DaaS) Management
Expense Management, TEM
Hardware Monitoring
Managed WiFi
Captive Portal
Guest WiFi
Network Monitoring
AI Implementation
Cabling Installation
Remote Hands, Temporary Engineer Support
Epicor
Hubspot
Kustomer
Microsoft Dynamics
Monday.com
Salesforce
Sugar
Workday
Zendesk
Zoho
Cisco
Fortinet
Ubiquiti
Aptean
Cgs BlueCherry
Oracle Cloud ERP
Oracle NetSuite
Sage Intacct
Sage X3
SAP
SAP S/4HANA Cloud

Mobility, IoT and AI

Wireless Data Only
AT&T Wireless
T-Mobile
Verizon Wireless
Standard SIM
Dual SIM
Primary Wireless Connection
Backup/Failover Wireless Connection
Metered Plans
Unlimited Plans
Speeds Not Throttled Based on Monthly Usage
Bring Your Own Device, BYOD
Cisco
Cradlepoint
Peplink

SD-WAN

SD-WAN
International SD-WAN
SD-WAN + Bandwidth
SD-WAN + BYOB
Co-Managed SD-WAN
Fully Managed SD-WAN
Professional Installation Available
Automated Order Updates
Assign Dedicated Project Manager for All Sales
Assign Dedicated Project Manager by Request or by Deal Size
SD-WAN Equipment for Rent
SD-WAN Equipment for Purchase
SD-WAN Platform
Cisco Meraki
Fortinet
Versa
SD-WAN Features
Application Optimization, Application Proxies
Application Optimization, SSL
Application Optimization, TCP
Application Optimization, UDP
Application Optimization, WAN
Content Delivery Network, CDN
Hardware Redundancy, Active-Active
Hardware Redundancy, Active-Passive
Hardware Redundancy, Cold Passive/Standby
Link Aggregation
Links Redundancy, Active-Active
Links Redundancy, Active-Passive
Load Balancing, Inbound
Load Balancing, Internet
Load Balancing, Outbound
Online Admin Portal
Proactive Monitoring & Ticketing
Read & Write Access
Read Only Access
Routing, Application-Aware
Routing, Border Gateway Protocol, BGP
Routing, Cloud-Based
Routing, Deep Packet Inspection
Routing, DNS Proxy
Routing, Open Shortest Path First, OSPF
Routing, Packet Steering
Routing, Policy-Based
Routing, Premise-Based
Routing, Traffic Shaping
Secure Remote Access
Traffic Optimization, Best Path Selection
Traffic Optimization, Forward Error Correction
Traffic Optimization, Packet Duplication
Virtual IP
Cloud Access Security Broker, CASB
Domain Name Server, DNS
Remote Browser Isolation, RBI
Secure Web Gateway, SWG
Virtual Private Network, VPN
Web Application & API Protection, WAAP
Zero Trust Network Access, ZTNA
AliCloud
Amazon Web Services, AWS
Google Cloud, GCP
IBM Cloud
Microsoft Azure
Oracle
Rackspace
RapidScale
Salesforce

UC & Collaboration

Unified Communications, UCaaS
International UCaaS
International DIDs
International Number Porting
International Origination
International Termination
International Toll Free
UC Solutions + Bandwidth
UC Solutions + BYOB
Professional Installation Available
Phones/Equipment for Free
Phones/Equipment for Rent
Phones/Equipment for Lease-to-Own
Phones/Equipment for Purchase
Bring Your Own Device, BYOD
UC Platform
Proprietary
UC Features
Audio Conferencing
Call Flip
Call Forwarding
Call Path Sharing
Call Queueing
Chat Client, Instant Messaging
E911 Direct Location Routing
Electronic Fax, eFax
Electronic Fax, eFax (standalone)
File Sharing
Free DIDs Per Line
Key System Emulation
MMS
Mobile App
Omnichannel via Email
Omnichannel via Facebook
Omnichannel via SMS/Text
Omnichannel via Web Chat
Omnichannel via Whatsapp
Online Admin Portal
Payment Collections
Presence
SMS
SMS Short Codes
Vanity Toll Free
Video Conferencing
Web Chat
Microsoft Teams Direct Routing
Microsoft Teams Operator Connect
Chat
Password to Enter
Recording to Cloud
Recording to Device
Screensharing
Waiting Room to Enter
UC App Integrations
Bullhorn
ConnectWise
Dentrix
Google Cloud
Google G-Suite
Hubspot
Microsoft Dynamics
Microsoft Office 365
Microsoft Outlook
Microsoft Teams
NetSuite
Oracle
Pipedrive
Property Management Systems
Redtail
RPM
Salesforce
Slack
Sugar
Zendesk
Zoho
Open API (for 3rd party development)
UC Compatible Phones/Handsets
Adtran
Allworx
Avaya
Cisco
Mitel
Panasonic
Poly
ShoreTel
VTech
Yealink
Will Work With Other Phones Not Yet Certified

Where COEO Solutions is available

COEO Solutions lists the following service areas and regional capabilities: US (Nationwide), Puerto Rico, US Virgin Islands, Canada, England, France, Germany, Ireland, Italy, Netherlands, Spain and Switzerland. Serviceability for network services is always address-specific, and we check each of your locations before recommending a design.

Compliance and program participation

COEO Solutions reports alignment with or participation in the following standards and programs:

HIPAA
PCI
SOC 1

Who COEO Solutions typically serves

COEO Solutions most commonly serves midmarket businesses and enterprise businesses. Industries where it is frequently selected include finance, healthcare, hospitality, manufacturing and restaurant.

Strengths we consider when recommending COEO Solutions

Experienced Sales Engineers
Project Manager Assigned for All Sales
Strong with Multi-location
U.S. Based Customer Support

How to get COEO Solutions pricing through Connectivity Counsel

Tell us what you need. Share your locations, current services and goals by phone or through the quote form.
We qualify and quote. We confirm availability with COEO Solutions and request pricing, along with quotes from comparable providers so you can judge value.
You compare and decide. We explain the differences in plain language, including contract terms and service level agreements.
We manage the order. We coordinate paperwork, installation and escalations, and remain your contact after the service is live.

Related services

Learn more about the solution areas where COEO Solutions is an option:

Alternatives to COEO Solutions

Every provider has strengths and gaps. Depending on your requirements, we may also bring you options from Ziply Fiber, 2talk, 365 Data Centers, ACC Business, Accelecom, Access One, AireSpring and altafiber. Browse the full provider directory.

Connectivity Counsel is an independent advisor. COEO Solutions and its product names are trademarks of their respective owner, used here only to identify the provider.

Frequently asked questions

What does COEO Solutions offer?

COEO Solutions offers solutions in Network & Voice, SD-WAN and UC & Collaboration, and is best known for network aggregation, aggregator, unified communications, ucaas, contact center, ccaas, managed it services and secure access service edge, sase.

Can Connectivity Counsel get me a quote from COEO Solutions?

Yes. Call (702) 603-4355 or submit the quote form with your service addresses and requirements. We request pricing from COEO Solutions and from comparable providers so you can compare.

Where is COEO Solutions available?

COEO Solutions lists these service areas: US (Nationwide), Puerto Rico, US Virgin Islands, Canada, England, France, Germany, Ireland, Italy, Netherlands, Spain and Switzerland. Availability for network services depends on the exact address, which we verify for you.

Will I pay more for COEO Solutions if I order through an advisor?

No. You contract with and pay COEO Solutions directly at the provider's own pricing. Connectivity Counsel is compensated by the provider, so there is no advisory fee added to your bill.

Is Connectivity Counsel owned by or affiliated with COEO Solutions?

No. Connectivity Counsel is an independent advisory firm that works with more than 230 providers and recommends the one that fits your needs.