Astound Business Solutions is a technology provider with solutions in Cloud Computing, Network & Voice, SD-WAN and UC & Collaboration. Connectivity Counsel is an independent advisor that helps businesses evaluate, price and order Astound Business Solutions services, and compare them with competing options, at no cost to the client.
Astound Business Solutions products, services and capabilities
The lists below summarize the solutions, features and supported platforms available from Astound Business Solutions, grouped by category. Availability can depend on location and contract, so we confirm the details for your specific sites during quoting.
Cloud Computing
- Cloud Connect, Direct Connect
- Colocation
- AWS
- Equinix
- Google Cloud
- IBM Cloud
- Microsoft Azure
- Oracle
Contact Center & CX
- Contact Center, CCaaS
- International Contact Center
- International Termination
- Contact Center + Bandwidth
- Bill Customers Based on Licenses
- Assign Dedicated Project Manager for All Sales
- Assign Dedicated Project Manager by Request or by Deal Size
- Phones/Equipment for Rent
- Bring Your Own Device, BYOD
- Microsoft Teams Certified
- Intermedia
- Metaswitch
- Telax
- Ability To Build/Change Call Flows
- Agent Client Type
- Agent Scripts Or Scripting
- Agent State or Presence
- Automatic Call Backs
- Automatic Call Distribution, ACD
- Browser-based Application
- Browser-based Softphone
- Call Queueing
- Call Recording
- Call Recording Storage
- Call Transcription
- Callback Queueing
- Campaigns
- Chat Bot
- Chat Bot Queuing
- Chat Bot Transcription
- Custom Reports
- Customer Surveys
- Custom Dashboards
- Dashboard Alerts for Supervisors
- Disposition Codes
- Email Queueing
- Integration, CRM/ERP
- Integration, SSO
- Interactive Voice Response, IVR
- Live Web Chat
- Live Web Chat Queueing
- Live Web Chat Transcription
- Mobile App
- Monitor, Whisper, Barge
- Multi-lingual IVR
- SMS/Text
- Online Admin Portal
- Outbound Dialer, Predictive
- Performance Management for Employees
- Position In Queue Announcement
- Real-Time Dashboards
- Reporting & Analytics
- Routing, Basic
- Routing, Predictive
- Routing, Skills Based
- Screen Capture
- SMS
- SMS Queuing
- SMS Transcription
- Stir/Shaken
- UCaaS Direct Integration
- UCaaS Overlay
- Virtual Agents
- Voicemail
- Wallboards
- Workforce Management, WFM
- Workforce Optimization, WFO
- Wrap-Up Time
- Poly
Cybersecurity
- DDoS Mitigation
Mobility, IoT and AI
- Wireless Data Only
- T-Mobile
- Primary Wireless Connection
- Backup/Failover Wireless Connection
Network & Voice
- Temporary Event Services
- Professional Installation Available
- Coax Cable
- Underlying Cable Provider
- Dark Fiber
- Dedicated Fiber
- Fixed Wireless
- GPON
- MPLS, VPLS, ELAN
- Private Line, P2P
- Wavelength Services
- Managed Router
- Digital Phone Lines
- POTS
- POTS Replacement Lines
- PRI
- TDM PRI
- SIP Trunks
- SIP + Bandwidth
- SIP + BYOB
- E911 SIP Direct Location Routing
- US Toll Free Numbers
- Digital Television
- Streaming Television
UC & Collaboration
- Unified Communications, UCaaS
- UC Solutions + Bandwidth
- UC Solutions + BYOB
- Professional Installation Available
- Phones/Equipment for Rent
- Metaswitch
- Proprietary
- Audio Conferencing
- Audio Conferencing (standalone)
- Call Flip
- Call Forwarding
- Call Path Sharing
- Call Queueing
- Chat Client, Instant Messaging
- E911 Direct Location Routing
- Electronic Fax, eFax
- Free DIDs Per Line
- Key System Emulation
- Mobile App
- Omnichannel via Email
- Omnichannel via SMS/Text
- Omnichannel via Web Chat
- Online Admin Portal
- Presence
- SMS
- Video Conferencing
- Microsoft Teams Direct Routing
- Breakout Rooms
- Chat
- Password to Enter
- Polls
- Recording to Device
- Screensharing
- Waiting Room to Enter
- Whiteboards, Annotate
- Bullhorn
- ConnectWise
- Dentrix
- Google G-Suite
- Hubspot
- Microsoft Dynamics
- Microsoft Office 365
- Microsoft Outlook
- Microsoft Teams
- NetSuite
- Oracle
- Pipedrive
- Redtail
- RPM
- Salesforce
- Slack
- Sugar
- Zendesk
- Zoho
- Open API (for 3rd party development)
- Poly
Where Astound Business Solutions is available
Astound Business Solutions lists the following service areas and regional capabilities: US (Nationwide). Serviceability for network services is always address-specific, and we check each of your locations before recommending a design.
Compliance and program participation
Astound Business Solutions reports alignment with or participation in the following standards and programs:
Strengths we consider when recommending Astound Business Solutions
- Internet in Specific Markets
How to get Astound Business Solutions pricing through Connectivity Counsel
- Tell us what you need. Share your locations, current services and goals by phone or through the quote form.
- We qualify and quote. We confirm availability with Astound Business Solutions and request pricing, along with quotes from comparable providers so you can judge value.
- You compare and decide. We explain the differences in plain language, including contract terms and service level agreements.
- We manage the order. We coordinate paperwork, installation and escalations, and remain your contact after the service is live.
Related services
Learn more about the solution areas where Astound Business Solutions is an option:
- Dedicated Internet Access
- Business Broadband
- Fixed Wireless Internet
- 5G and LTE Wireless Internet
- Internet Failover and Backup
- Ethernet Private Line
- MPLS
- Wavelength Services
- Dark Fiber
- Cloud Connect
- Unified Communications as a Service (UCaaS)
- Hosted PBX and Business VoIP
- SIP Trunking
- POTS Line Replacement
Alternatives to Astound Business Solutions
Every provider has strengths and gaps. Depending on your requirements, we may also bring you options from ark data centers, Blue Mantis, Bluebird Fiber, Cologix, CoreSite, Csquare, DartPoints and Data Canopy. Browse the full provider directory.
Connectivity Counsel is an independent advisor. Astound Business Solutions and its product names are trademarks of their respective owner, used here only to identify the provider.
Frequently asked questions
What does Astound Business Solutions offer?
Astound Business Solutions offers solutions in Cloud Computing, Network & Voice, SD-WAN and UC & Collaboration.
Can Connectivity Counsel get me a quote from Astound Business Solutions?
Yes. Call (702) 603-4355 or submit the quote form with your service addresses and requirements. We request pricing from Astound Business Solutions and from comparable providers so you can compare.
Where is Astound Business Solutions available?
Astound Business Solutions lists these service areas: US (Nationwide). Availability for network services depends on the exact address, which we verify for you.
Will I pay more for Astound Business Solutions if I order through an advisor?
No. You contract with and pay Astound Business Solutions directly at the provider's own pricing. Connectivity Counsel is compensated by the provider, so there is no advisory fee added to your bill.
Is Connectivity Counsel owned by or affiliated with Astound Business Solutions?
No. Connectivity Counsel is an independent advisory firm that works with more than 230 providers and recommends the one that fits your needs.