UJET Business Services, Pricing and Quotes

Considering UJET for your business? UJET offers solutions across Contact Center & CX. Connectivity Counsel gives you an independent view of where UJET fits, obtains pricing on your behalf and manages the order from quote to installation, at no cost to you.

What UJET is best known for

Among the providers we work with, UJET is most often shortlisted for the following:

Contact Center, CCaaS

UJET products, services and capabilities

The lists below summarize the solutions, features and supported platforms available from UJET, grouped by category. Availability can depend on location and contract, so we confirm the details for your specific sites during quoting.

Contact Center & CX

Contact Center, CCaaS
International Contact Center
International DIDs
International Number Porting
International Origination
International Termination
International Toll Free
Contact Center + BYOC
Bill Customers Based on Licenses
Bill Customers Based on Usage/Minutes
Professional Installation Available
Provide Automated Order Updates
Assign Dedicated Project Manager for All Sales
UJET
Ability To Build/Change Call Flows
Agent Client Type
Agent Scripts Or Scripting
Agent State or Presence
Architecture, Microservices
Artificial Intelligence (AI) Overlay
Automatic Call Backs
Automatic Call Distribution, ACD
Browser-based Application
Browser-based Softphone
Call Queueing
Call Recording
Call Recording Redaction for Compliance
Call Recording Storage
Call Transcription
Callback Queueing
Campaigns
Chat Bot
Chat Bot Queuing
Chat Bot Transcription
Co-Browsing
Custom Reports
Customer Surveys
Custom Dashboards
Dashboard Alerts for Supervisors
Disposition Codes
Email Queueing
Integration, CRM/ERP
Integration, SSO
Interactive Voice Response, IVR
Live Web Chat
Live Web Chat Queueing
Live Web Chat Transcription
Mobile App
Monitor, Whisper, Barge
Multi-lingual Application
Multi-lingual Chat Bots
Multi-lingual IVR
Email
SMS/Text
Web Chat/Chat Bot
WhatsApp
Online Admin Portal
Outbound Dialer, Power
Outbound Dialer, Predictive
Outbound Dialer, Progressive
Position In Queue Announcement
Real-Time Dashboards
Reporting & Analytics
Routing, Basic
Routing, Predictive
Routing, Skills Based
Routing, via API
SMS
SMS Queuing
SMS Transcription
UCaaS Direct Integration
UCaaS Overlay
Virtual Agents
Wallboards
Workforce Management, WFM
Wrap-Up Time
Conversational AI Chat Bots
Interactive Virtual Agents, IVA
Generative AI Call Summary
Sentiment Analysis, Call Recording
Sentiment Analysis, Real-Time
Speech Analytics, Voice
Microsoft Teams
Google Cloud
Hubspot
Kustomer
Microsoft Dynamics
Oracle
Salesforce
ServiceNow
Slack
Zendesk
Open API for Development
Adtran
Allworx
Avaya
Cisco
Panasonic
Poly
ShoreTel
VTech
Yealink
Will Work With Other Phones Not Yet Certified

Where UJET is available

UJET lists the following service areas and regional capabilities: US (Nationwide), Puerto Rico, US Virgin Islands, International, Australia, Brazil, Canada, China, England, Germany, Hong Kong, India, Japan, Mexico, Philippines, Singapore, South Korea, CAN Currency Billing and French Speaking Technical Support. Serviceability for network services is always address-specific, and we check each of your locations before recommending a design.

Compliance and program participation

UJET reports alignment with or participation in the following standards and programs:

HIPAA
ISO 27001
ISO 27002
PCI
SOC 1
SOC 2
SOC 3

Who UJET typically serves

UJET most commonly serves midmarket businesses and enterprise businesses. Industries where it is frequently selected include finance, healthcare, hospitality and retail.

Strengths we consider when recommending UJET

Experienced Sales Engineers
Strong with Compliance
Strong with International

How to get UJET pricing through Connectivity Counsel

Tell us what you need. Share your locations, current services and goals by phone or through the quote form.
We qualify and quote. We confirm availability with UJET and request pricing, along with quotes from comparable providers so you can judge value.
You compare and decide. We explain the differences in plain language, including contract terms and service level agreements.
We manage the order. We coordinate paperwork, installation and escalations, and remain your contact after the service is live.

Related services

Learn more about the solution areas where UJET is an option:

Alternatives to UJET

Every provider has strengths and gaps. Depending on your requirements, we may also bring you options from CBTS, Dialpad, eGain, Five9, Front, Fusion Connect, Genesys and GigTel. Browse the full provider directory.

Connectivity Counsel is an independent advisor. UJET and its product names are trademarks of their respective owner, used here only to identify the provider.

Frequently asked questions

What does UJET offer?

UJET offers solutions in Contact Center & CX, and is best known for contact center, ccaas.

Can Connectivity Counsel get me a quote from UJET?

Yes. Call (702) 603-4355 or submit the quote form with your service addresses and requirements. We request pricing from UJET and from comparable providers so you can compare.

Where is UJET available?

UJET lists these service areas: US (Nationwide), Puerto Rico, US Virgin Islands, International, Australia, Brazil, Canada, China, England, Germany, Hong Kong, India, Japan, Mexico, Philippines, Singapore, South Korea, CAN Currency Billing and French Speaking Technical Support. Availability for network services depends on the exact address, which we verify for you.

Will I pay more for UJET if I order through an advisor?

No. You contract with and pay UJET directly at the provider's own pricing. Connectivity Counsel is compensated by the provider, so there is no advisory fee added to your bill.

Is Connectivity Counsel owned by or affiliated with UJET?

No. Connectivity Counsel is an independent advisory firm that works with more than 230 providers and recommends the one that fits your needs.