Considering SpectrumVoIP for your business? SpectrumVoIP offers solutions across UC & Collaboration. Connectivity Counsel gives you an independent view of where SpectrumVoIP fits, obtains pricing on your behalf and manages the order from quote to installation, at no cost to you.
SpectrumVoIP products, services and capabilities
The lists below summarize the solutions, features and supported platforms available from SpectrumVoIP, grouped by category. Availability can depend on location and contract, so we confirm the details for your specific sites during quoting.
Contact Center & CX
- Contact Center, CCaaS
- CX Features
- Ability To Build/Change Call Flows
- Automatic Call Distribution, ACD
- Agent Client Type
- Agent Scripts Or Scripting
- Agent State or Presence
- Architecture, Server Clusters
- Automatic Call Backs
- Call Recording
- Call Recording Storage
- Integration, CRM/ERP
- Custom Reports
- Custom Dashboards
- Dashboard Alerts for Supervisors
- Live Web Chat
- Monitor, Whisper, Barge
- Position In Queue Announcement
- Real-Time Dashboards
- Reporting & Analytics
- Routing, Predictive
- Routing, Skills Based
- SMS Queuing
- Wallboards
- Online Admin Portal
- Workforce Management, WFM
- Wrap-Up Time
- CX App Integrations
- Open API for Development
- Bullhorn
- ConnectWise
- Hubspot
- Microsoft Dynamics
- Microsoft Office 365
- Microsoft Outlook
- Oracle
- RPM
- Salesforce
- Slack
- Sugar
- Zendesk
- Zoho
- Phones/Handsets
- Poly
- Yealink
Cybersecurity
- Cloud Firewall, Co-Managed
- Fortinet
Managed Services
- Managed WiFi
SD-WAN
- SD-WAN
- SD-WAN + BYOB
UC & Collaboration
- Unified Communications, UCaaS
- UC Solutions + BYOB
- Professional Installation Available
- Phones/Equipment for Free
- Phones/Equipment for Rent
- Phones/Equipment for Purchase
- Bring Your Own Device, BYOD
- International UCaaS
- International DIDs
- International Number Porting
- UC Platform
- Proprietary
- UC Features
- Audio Conferencing
- Call Flip
- Call Forwarding
- Call Path Sharing
- Call Queueing
- Chat Client, Instant Messaging
- E911 Direct Location Routing
- Electronic Fax, eFax
- Free DIDs Per Line
- Key System Emulation
- MMS
- Mobile App
- Online Admin Portal
- Presence
- SMS
- Video Conferencing
- Web Chat
- Microsoft Teams Direct Routing
- Chat
- Password to Enter
- Recording to Cloud
- Screensharing
- Waiting Room to Enter
- Webinar Livestream, Webcast
- Webinar Registration Page
- Hubspot
- Microsoft Dynamics
- NetSuite
- Salesforce
- Zoho
- Open API (for 3rd party development)
- UC Compatible Phones/Handsets
- Panasonic
- Yealink
Where SpectrumVoIP is available
SpectrumVoIP lists the following service areas and regional capabilities: US (Nationwide), Puerto Rico, Canada and Mexico. Serviceability for network services is always address-specific, and we check each of your locations before recommending a design.
Compliance and program participation
SpectrumVoIP reports alignment with or participation in the following standards and programs:
Strengths we consider when recommending SpectrumVoIP
- Project Manager Assigned for All Sales
How to get SpectrumVoIP pricing through Connectivity Counsel
- Tell us what you need. Share your locations, current services and goals by phone or through the quote form.
- We qualify and quote. We confirm availability with SpectrumVoIP and request pricing, along with quotes from comparable providers so you can judge value.
- You compare and decide. We explain the differences in plain language, including contract terms and service level agreements.
- We manage the order. We coordinate paperwork, installation and escalations, and remain your contact after the service is live.
Related services
Learn more about the solution areas where SpectrumVoIP is an option:
- SD-WAN
- Unified Communications as a Service (UCaaS)
- Hosted PBX and Business VoIP
- Microsoft Teams Voice
- Video Conferencing and Collaboration
- Cloud Fax
- Business Messaging and CPaaS
- Contact Center as a Service (CCaaS)
- Workforce Optimization
- Managed Firewall
- Managed Wi-Fi and LAN
Alternatives to SpectrumVoIP
Every provider has strengths and gaps. Depending on your requirements, we may also bring you options from RingCentral, S-NET (now COEO Solutions), Sangoma, Servion, Sinch, SolEx, Spectrotel and Spectrum. Browse the full provider directory.
Connectivity Counsel is an independent advisor. SpectrumVoIP and its product names are trademarks of their respective owner, used here only to identify the provider.
Frequently asked questions
What does SpectrumVoIP offer?
SpectrumVoIP offers solutions in UC & Collaboration.
Can Connectivity Counsel get me a quote from SpectrumVoIP?
Yes. Call (702) 603-4355 or submit the quote form with your service addresses and requirements. We request pricing from SpectrumVoIP and from comparable providers so you can compare.
Where is SpectrumVoIP available?
SpectrumVoIP lists these service areas: US (Nationwide), Puerto Rico, Canada and Mexico. Availability for network services depends on the exact address, which we verify for you.
Will I pay more for SpectrumVoIP if I order through an advisor?
No. You contract with and pay SpectrumVoIP directly at the provider's own pricing. Connectivity Counsel is compensated by the provider, so there is no advisory fee added to your bill.
Is Connectivity Counsel owned by or affiliated with SpectrumVoIP?
No. Connectivity Counsel is an independent advisory firm that works with more than 230 providers and recommends the one that fits your needs.