Hotels and resorts compete on guest experience, which now starts with fast property-wide Wi-Fi, in-room entertainment and responsive front-desk communications.
Connectivity Counsel advises hospitality and hotels organizations on connectivity, communications, cloud and security. We compare more than 230 providers on your behalf and help you select and implement the right mix, at no cost to you.
What matters most in hospitality and hotels
- High-capacity fiber for guest and back-office networks
- Managed Wi-Fi across rooms and public spaces
- In-room television
- Hospitality-grade voice with property management integration
Recommended solutions for hospitality and hotels
Dedicated Internet Access
Dedicated internet access (DIA) is a private, symmetrical fiber connection with guaranteed bandwidth and a service level agreement, so the speed you buy is the speed you get at all hours.
Managed Wi-Fi and LAN
Managed Wi-Fi and local area network services design, install, monitor and support your wireless and switching infrastructure.
Business TV
Business television services deliver live programming to lobbies, bars, restaurants, hotel rooms, residences and offices under commercial licensing.
Hosted PBX and Business VoIP
A hosted PBX delivers business phone service over the internet, with auto attendants, call routing, voicemail-to-email and mobile apps, and no phone system hardware to maintain.
POTS Line Replacement
POTS replacement moves elevator phones, fire and burglar alarms, fax machines and other analog devices from retiring copper lines to managed digital or cellular service.
SD-WAN
A software-defined wide area network (SD-WAN) steers traffic across multiple internet and private links in real time, improving application performance and resilience while reducing dependence on costly private circuits.
Compliance and regulatory considerations
Technology decisions in this sector are commonly shaped by PCI DSS and brand standards. We help you shortlist providers whose attestations, contract terms and service designs support those obligations, and we coordinate the documentation your auditors, insurers or customers request. Your own legal and compliance advisors remain the authority on what applies to your organization.
Providers with experience in this sector
29 providers in our portfolio identify hospitality as a core market. A sample:
- Talkdesk
- Telnyx
- TouchTone Business
- UJET
- Uplift Global
- Verve
- Voice Prompts AI
- XenTegra
- Zentro
- Access One
- Breezeline
- Brightspeed Business
- Cato Networks
- COEO Solutions
- Crown Castle (now Zayo)
- DIRECTV for Business by DSI
- Granite
- Helient
- Kustomer
- Net2Phone
- Ooma
- PhySaaS
- PolyAI
- PS Lightwave
How an engagement works
- Discovery. We review your locations, contracts, invoices and pain points.
- Design and sourcing. We match requirements to providers and collect comparable quotes.
- Selection. You receive a clear comparison of cost, capability, contract terms and risk.
- Implementation and support. We coordinate installation and stay involved for moves, changes, renewals and escalations.
Frequently asked questions
What technology services do hospitality and hotels organizations need most?
Priorities typically include high-capacity fiber for guest and back-office networks, managed Wi-Fi across rooms and public spaces and in-room television. Common solutions are dedicated internet access, managed wi-fi and lan and business tv.
Which compliance requirements affect technology choices in hospitality and hotels?
Decisions are commonly shaped by PCI DSS and brand standards. Connectivity Counsel helps you shortlist providers whose services and documentation support those requirements.
Can Connectivity Counsel support multiple locations?
Yes. We source and coordinate services across single sites, regional groups and nationwide footprints, and can consolidate many local providers under one managed program.
Does it cost anything to use Connectivity Counsel for hospitality and hotels technology?
No. Connectivity Counsel does not charge clients for advisory, quoting or ordering support. Providers compensate us when you choose their service, and you pay the provider directly under the provider's own contract and pricing.
Is Connectivity Counsel tied to a single provider?
No. Connectivity Counsel is an independent advisor with a portfolio of more than 230 providers. Recommendations are based on your addresses, requirements, budget and timeline, and we show you competing options side by side.