Helient

Helient is a technology provider with solutions in Managed Services. Connectivity Counsel is an independent advisor that helps businesses evaluate, price and order Helient services, and compare them with competing options, at no cost to the client.

Helient products, services and capabilities

The lists below summarize the solutions, features and supported platforms available from Helient, grouped by category. Availability can depend on location and contract, so we confirm the details for your specific sites during quoting.

Cloud Computing

• Application Development Services
• Application Modernization Services
• Bill Optimization & Consolidation
• Cloud Assessment & Optimization
• Cloud Environment Optimization
• Cloud Implementation
• Microsoft SharePoint Implementation
• Cloud Migration
• Cloud Readiness Assessment
• Virtual Machine Monitoring & Management
• Microsoft 365 Licenses
• Microsoft Business Apps
• Microsoft Business Essentials
• Microsoft Business Standard
• Microsoft Business Premium
• Office 365 E1
• Office 365 E3
• Office 365 E5
• Office 365 ProPlus
• Microsoft Office 365 Management
• Software as a Service, SaaS
• Cloud FinOps Cost Management Tools
• Data Security and Encryption
• Enterprise Resource Planning Software, ERP
• Desktop-as-a-Service, DaaS
• Virtual Desktop Infrastructure, VDI
• Dedicated DaaS Account Management
• DaaS On-Site Installation
• DaaS On-Site Customer Support
• Azure Desktop
• Citrix
• Microsoft RDP
• VMware
• Linux
• MacOS
• Windows XP
• Windows 7
• Windows 8
• Windows 10
• Windows 11
• HDX, High-Definition Experience
• ICA, Independent Computing Architecture
• RDP, Remote Desktop Protocol
• Dedicated
• Hyperscale
• Multi-Tenant
• On-Premise
• Persistent
• Workspace
• Anti-Virus
• Desktop Management & Support
• Device Management
• Disaster Recovery for Cloud-based DaaS
• Disaster Recovery for Prem-based DaaS
• Identity & Access Management, IAM
• Image Management
• Mobile Device Management
• Multifactor Authentication (MFA) for DaaS
• On-Prem Device Support
• Patch Management
• Remote Monitoring & Management
• Single Sign On (SSO) for DaaS
• White Glove Migration Services
• Computer, Mac or PC
• Mobile Device, Cellphone
• Tablet
• Cisco
• Duo Security
• Fortinet
• Microsoft MFA
• Microsoft
• Unmanaged Microsoft Azure Licensing
• Microsoft SQL

Cybersecurity

• Cisco
• Fortinet
• Microsoft
• Mimecast
• SentinelOne
• CrowdStrike
• VMware
• Duo Security
• Microsoft MFA

Managed Services

• Co-Managed IT Services
• Fully Managed IT Services
• Application Performance Monitoring
• Circuit Monitoring
• Cloud Visibility
• Configuration Management
• Device-as-a-Service (DaaS) Management
• Firmware, Software Management
• Hardware Monitoring
• Managed WiFi
• Captive Portal
• Guest WiFi
• Network Monitoring
• Real-time Monitoring Dashboard
• Server Monitoring
• AI Implementation
• Audit & Optimization
• Bill Pay & Invoice
• Cabling Installation
• Cloud Services & Billing
• Cost Optimization
• CRM Professional Services
• Data Center Buildout
• Dev Ops
• Device Ordering
• IT Support, Helpdesk
• IT Support, On-Site
• Resource Utilization
• Virtual Receptionist, Answering Service
• Microsoft Dynamics Management
• Microsoft Sharepoint Management
• Microsoft Office 365 Management
• Custom Escalations
• Dashboard Metrics
• Email – Outlook
• Helpdesk – 24x7x365
• Helpdesk – After Hours
• Helpdesk – Business Hours
• Microsoft Office
• North America Based
• Windows OS
• Microsoft Dynamics
• Cisco
• Extreme Networks
• Fortinet

Mobility, IoT and AI

• Microsoft Intune

SD-WAN

• Microsoft Azure

UC & Collaboration

• Microsoft Teams
• Microsoft Cloud Solutions Provider
• Microsoft Call2Teams Enabled
• Microsoft Teams Direct Routing
• Microsoft Teams Operator Connect
• Offer native Microsoft Teams voice deployments

Where Helient is available

Helient lists the following service areas and regional capabilities: US (Nationwide). Serviceability for network services is always address-specific, and we check each of your locations before recommending a design.

Who Helient typically serves

Helient most commonly serves midmarket businesses and enterprise businesses. Industries where it is frequently selected include finance, healthcare, hospitality, legal, manufacturing and nonprofit.

Strengths we consider when recommending Helient

• Experienced Sales Engineers

How to get Helient pricing through Connectivity Counsel

1. Tell us what you need. Share your locations, current services and goals by phone or through the quote form.
2. We qualify and quote. We confirm availability with Helient and request pricing, along with quotes from comparable providers so you can judge value.
3. You compare and decide. We explain the differences in plain language, including contract terms and service level agreements.
4. We manage the order. We coordinate paperwork, installation and escalations, and remain your contact after the service is live.

Related services

Learn more about the solution areas where Helient is an option:

• Microsoft Teams Voice
• Conversational AI and Virtual Agents
• Public Cloud Services
• Desktop as a Service (DaaS)
• Disaster Recovery as a Service (DRaaS)
• Managed IT Services
• Managed Wi-Fi and LAN
• Technology Expense Management
• Microsoft 365 and Productivity Licensing
• Mobile Device Management

Alternatives to Helient

Every provider has strengths and gaps. Depending on your requirements, we may also bring you options from BCN, Blue Mantis, brightfin, CBTS, CompassMSP, Crown Castle (now Zayo), Dirbos and DYOPATH. Browse the full provider directory.

Connectivity Counsel is an independent advisor. Helient and its product names are trademarks of their respective owner, used here only to identify the provider.