Hiya is a technology provider with solutions in Contact Center & CX. Connectivity Counsel is an independent advisor that helps businesses evaluate, price and order Hiya services, and compare them with competing options, at no cost to the client.
What Hiya is best known for
Among the providers we work with, Hiya is most often shortlisted for the following:
- Branded Caller ID
- Reputation Management
Hiya products, services and capabilities
The lists below summarize the solutions, features and supported platforms available from Hiya, grouped by category. Availability can depend on location and contract, so we confirm the details for your specific sites during quoting.
Contact Center & CX
- Branded Caller ID
- Online Admin Portal
- Reporting & Analytics
- Reputation Management
Where Hiya is available
Hiya lists the following service areas and regional capabilities: US (Nationwide) and Canada. Serviceability for network services is always address-specific, and we check each of your locations before recommending a design.
Who Hiya typically serves
Hiya most commonly serves midmarket businesses and enterprise businesses. Industries where it is frequently selected include delivery, finance, healthcare, insurance and retail.
How to get Hiya pricing through Connectivity Counsel
- Tell us what you need. Share your locations, current services and goals by phone or through the quote form.
- We qualify and quote. We confirm availability with Hiya and request pricing, along with quotes from comparable providers so you can judge value.
- You compare and decide. We explain the differences in plain language, including contract terms and service level agreements.
- We manage the order. We coordinate paperwork, installation and escalations, and remain your contact after the service is live.
Alternatives to Hiya
Every provider has strengths and gaps. Depending on your requirements, we may also bring you options from Infobip, Intermedia, Kore.ai, Kustomer, Liminal, Net2Phone, Nextiva and NICE. Browse the full provider directory.
Connectivity Counsel is an independent advisor. Hiya and its product names are trademarks of their respective owner, used here only to identify the provider.
Frequently asked questions
What does Hiya offer?
Hiya offers solutions in Contact Center & CX, and is best known for branded caller id and reputation management.
Can Connectivity Counsel get me a quote from Hiya?
Yes. Call (702) 603-4355 or submit the quote form with your service addresses and requirements. We request pricing from Hiya and from comparable providers so you can compare.
Where is Hiya available?
Hiya lists these service areas: US (Nationwide) and Canada. Availability for network services depends on the exact address, which we verify for you.
Will I pay more for Hiya if I order through an advisor?
No. You contract with and pay Hiya directly at the provider's own pricing. Connectivity Counsel is compensated by the provider, so there is no advisory fee added to your bill.
Is Connectivity Counsel owned by or affiliated with Hiya?
No. Connectivity Counsel is an independent advisory firm that works with more than 230 providers and recommends the one that fits your needs.