UniVoIP

UniVoIP is a technology provider with solutions in UC & Collaboration. Connectivity Counsel is an independent advisor that helps businesses evaluate, price and order UniVoIP services, and compare them with competing options, at no cost to the client.

What UniVoIP is best known for

Among the providers we work with, UniVoIP is most often shortlisted for the following:

• Microsoft Teams Direct Routing
• Microsoft Teams Operator Connect

UniVoIP products, services and capabilities

The lists below summarize the solutions, features and supported platforms available from UniVoIP, grouped by category. Availability can depend on location and contract, so we confirm the details for your specific sites during quoting.

Contact Center & CX

• Contact Center, CCaaS

UC & Collaboration

• Unified Communications, UCaaS
• International UCaaS
• International DIDs
• International Number Porting
• International Origination
• International Termination
• UC Solutions + BYOB
• Professional Installation Available
• Phones/Equipment for Rent
• Phones/Equipment for Lease-to-Own
• Phones/Equipment for Purchase
• Bring Your Own Device, BYOD
• Metaswitch
• Proprietary
• Audio Conferencing
• Audio Conferencing (standalone)
• Call Flip
• Call Forwarding
• Call Path Sharing
• Call Queueing
• Chat Client, Instant Messaging
• E911 Direct Location Routing
• Electronic Fax, eFax
• Electronic Fax, eFax (standalone)
• Electronic Signature, eSign
• File Sharing
• Free DIDs Per Line
• Key System Emulation
• MMS
• MMS (standalone)
• Mobile App
• Online Admin Portal
• Presence
• SMS
• SMS (standalone)
• SMS Short Codes
• Vanity Toll Free
• Video Conferencing
• Video Conferencing (standalone)
• Web Chat
• Microsoft Cloud Solutions Provider
• Microsoft Teams Direct Routing
• Microsoft Teams Operator Connect
• Offer native Microsoft Teams voice deployments
• Microsoft Teams
• Audio Transcription
• Breakout Rooms
• Chat
• Password to Enter
• Polls
• Recording to Cloud
• Recording to Device
• Screensharing
• Virtual Events
• Waiting Room to Enter
• Webinar Livestream, Webcast
• Webinar Registration Page
• Whiteboards, Annotate
• Microsoft Dynamics
• Microsoft Office 365
• Microsoft Outlook
• Salesforce
• Open API (for 3rd party development)
• Panasonic
• ShoreTel
• Yealink

Compliance and program participation

UniVoIP reports alignment with or participation in the following standards and programs:

• California Teleconnect Fund

Who UniVoIP typically serves

UniVoIP most commonly serves midmarket businesses and enterprise businesses. Industries where it is frequently selected include e-commerce, education, finance and manufacturing.

Strengths we consider when recommending UniVoIP

• Competitive Pricing
• Strong with Multi-location

How to get UniVoIP pricing through Connectivity Counsel

1. Tell us what you need. Share your locations, current services and goals by phone or through the quote form.
2. We qualify and quote. We confirm availability with UniVoIP and request pricing, along with quotes from comparable providers so you can judge value.
3. You compare and decide. We explain the differences in plain language, including contract terms and service level agreements.
4. We manage the order. We coordinate paperwork, installation and escalations, and remain your contact after the service is live.

Related services

Learn more about the solution areas where UniVoIP is an option:

• Unified Communications as a Service (UCaaS)
• Hosted PBX and Business VoIP
• Microsoft Teams Voice
• Video Conferencing and Collaboration
• Cloud Fax
• Business Messaging and CPaaS
• Contact Center as a Service (CCaaS)

Alternatives to UniVoIP

Every provider has strengths and gaps. Depending on your requirements, we may also bring you options from GoTo, iFax by Amplify, Infobip, Intermedia, Kinetic by Windstream, Lingo, Managed Solution and MetTel. Browse the full provider directory.

Connectivity Counsel is an independent advisor. UniVoIP and its product names are trademarks of their respective owner, used here only to identify the provider.