Dealerships run sales, service, parts and finance operations on dealer management systems, with heavy inbound call volume and strict customer-data rules.
Connectivity Counsel advises automotive dealerships organizations on connectivity, communications, cloud and security. We compare more than 230 providers on your behalf and help you select and implement the right mix, at no cost to you.
What matters most in automotive dealerships
- Reliable connectivity for dealer management systems
- Call tracking and texting
- Showroom and service-lane Wi-Fi
- Safeguards for customer financial data
Recommended solutions for automotive dealerships
Dedicated Internet Access
Dedicated internet access (DIA) is a private, symmetrical fiber connection with guaranteed bandwidth and a service level agreement, so the speed you buy is the speed you get at all hours.
Hosted PBX and Business VoIP
A hosted PBX delivers business phone service over the internet, with auto attendants, call routing, voicemail-to-email and mobile apps, and no phone system hardware to maintain.
Contact Center as a Service (CCaaS)
Contact center as a service is a cloud platform for handling customer calls, chats, emails and texts, with skills-based routing, reporting and work-from-anywhere agents.
Managed Wi-Fi and LAN
Managed Wi-Fi and local area network services design, install, monitor and support your wireless and switching infrastructure.
Managed Detection and Response (MDR)
Managed detection and response pairs security technology with human analysts who watch for threats around the clock and act to contain them.
Internet Failover and Backup
Internet failover pairs your primary circuit with a second connection on a different technology or provider, switching automatically when the main link drops.
Compliance and regulatory considerations
Technology decisions in this sector are commonly shaped by FTC Safeguards Rule and PCI DSS. We help you shortlist providers whose attestations, contract terms and service designs support those obligations, and we coordinate the documentation your auditors, insurers or customers request. Your own legal and compliance advisors remain the authority on what applies to your organization.
Providers with experience in this sector
14 providers in our portfolio identify automotive as a core market. A sample:
- Access One
- CallRevu
- Cloudli
- Expereo
- GigTel
- GoTo
- ITS
- Marco Technologies
- Net2Phone
- PhySaaS
- Tangoe
- Verve
- Voice Prompts AI
- Zultys
How an engagement works
- Discovery. We review your locations, contracts, invoices and pain points.
- Design and sourcing. We match requirements to providers and collect comparable quotes.
- Selection. You receive a clear comparison of cost, capability, contract terms and risk.
- Implementation and support. We coordinate installation and stay involved for moves, changes, renewals and escalations.
Frequently asked questions
What technology services do automotive dealerships organizations need most?
Priorities typically include reliable connectivity for dealer management systems, call tracking and texting and showroom and service-lane Wi-Fi. Common solutions are dedicated internet access, hosted pbx and business voip and contact center as a service (ccaas).
Which compliance requirements affect technology choices in automotive dealerships?
Decisions are commonly shaped by FTC Safeguards Rule and PCI DSS. Connectivity Counsel helps you shortlist providers whose services and documentation support those requirements.
Can Connectivity Counsel support multiple locations?
Yes. We source and coordinate services across single sites, regional groups and nationwide footprints, and can consolidate many local providers under one managed program.
Does it cost anything to use Connectivity Counsel for automotive dealerships technology?
No. Connectivity Counsel does not charge clients for advisory, quoting or ordering support. Providers compensate us when you choose their service, and you pay the provider directly under the provider's own contract and pricing.
Is Connectivity Counsel tied to a single provider?
No. Connectivity Counsel is an independent advisor with a portfolio of more than 230 providers. Recommendations are based on your addresses, requirements, budget and timeline, and we show you competing options side by side.