Considering NTT Cloud for your business? NTT Cloud offers solutions across Cloud Computing, DaaS and Network & Voice. Connectivity Counsel gives you an independent view of where NTT Cloud fits, obtains pricing on your behalf and manages the order from quote to installation, at no cost to you.
NTT Cloud products, services and capabilities
The lists below summarize the solutions, features and supported platforms available from NTT Cloud, grouped by category. Availability can depend on location and contract, so we confirm the details for your specific sites during quoting.
Cloud Computing
- Desktop-as-a-Service, DaaS
- Cloud Connect, Direct Connect
- Colocation
- AWS
- Microsoft Azure
Contact Center & CX
- Contact Center, CCaaS
- International Contact Center
- International DIDs
- International Number Porting
- International Origination
- International Termination
- International Toll Free
- Contact Center + BYOC
- Bill Customers Based on Licenses
- Professional Installation Available
- Assign Dedicated Project Manager for All Sales
- Assign Dedicated Project Manager by Request or by Deal Size
- Phones/Equipment for Purchase
- Bring Your Own Device, BYOD
- Microsoft Teams Certified
- Cisco
- Genesys
- NICE
- Webex
- Zoom
- Ability To Build/Change Call Flows
- Agent Client Type
- Agent Scripts Or Scripting
- Agent State or Presence
- Architecture, Microservices
- Architecture, Server Clusters
- Artificial Intelligence (AI) Overlay
- Automatic Call Backs
- Automatic Call Distribution, ACD
- Branded Caller ID
- Browser-based Application
- Browser-based Softphone
- Call Queueing
- Call Recording
- Call Recording Redaction for Compliance
- Call Recording Storage
- Call Transcription
- Callback Queueing
- Campaigns
- Chat Bot
- Chat Bot Queuing
- Chat Bot Transcription
- Co-Browsing
- Custom Reports
- Customer Surveys
- Custom Dashboards
- Dashboard Alerts for Supervisors
- Disposition Codes
- Email Queueing
- Gamification for Employees
- Integration, CRM/ERP
- Integration, SSO
- Interactive Voice Response, IVR
- Live Web Chat
- Live Web Chat Queueing
- Live Web Chat Transcription
- Mobile App
- Monitor, Whisper, Barge
- Multi-lingual Application
- Multi-lingual Chat Bots
- Multi-lingual IVR
- SMS/Text
- Web Chat/Chat Bot
- Online Admin Portal
- Outbound Dialer, Power
- Outbound Dialer, Predictive
- Outbound Dialer, Progressive
- Performance Management for Employees
- Position In Queue Announcement
- Real-Time Dashboards
- Reporting & Analytics
- Reputation Management
- Routing, Basic
- Routing, Predictive
- Routing, Skills Based
- Routing, via API
- Screen Capture
- Short Duration Dialer Traffic
- SMS
- SMS Queuing
- SMS Transcription
- Social Media Queueing
- Stir/Shaken
- UCaaS Direct Integration
- UCaaS Overlay
- Video Queueing
- Virtual Agents
- Voice Authentication
- Voicemail
- Wallboards
- Workforce Management, WFM
- Workforce Optimization, WFO
- Wrap-Up Time
- Cx Software as a Service, SaaS
- Knowledge Management Platform, KMS
- Service Desk Ticketing System
- Conversational AI Chat Bots
- Interactive Virtual Agents, IVA
- Generative AI Call Summary
- Real-Time Agent Coaching
- Sentiment Analysis, Call Recording
- Sentiment Analysis, Real-Time
- Speech Analytics, Voice
- Microsoft Teams
- Microsoft Dynamics
- Microsoft Office 365
- Microsoft Outlook
- Salesforce
- ServiceNow
- Zendesk
- Open API for Development
- Poly
- Yealink
Cybersecurity
- Secure Access Service Edge, SASE
- Disaster Recovery, DRaaS
Managed Services
- Co-Managed IT Services
- Fully Managed IT Services
- Circuit Monitoring
- Configuration Management
- Device-as-a-Service (DaaS) Management
- Firmware, Software Management
- Microsoft Office 365 Management
Network & Voice
- Dedicated Fiber
- International Fiber
- MPLS, VPLS, ELAN
- SIP Trunks
- SIP + Bandwidth
- SIP + BYOB
- E911 SIP Direct Location Routing
- International SIP Trunks
- International SIP Origination
- International SIP Termination
- US Toll Free Numbers
- International Toll Free Numbers
UC & Collaboration
- Unified Communications, UCaaS
- International UCaaS
- International DIDs
- International Number Porting
- International Origination
- International Termination
- International Toll Free
- UC Solutions + BYOB
- Professional Installation Available
- Phones/Equipment for Lease-to-Own
- Phones/Equipment for Purchase
- Bring Your Own Device, BYOD
- Cisco
- Microsoft Teams
- Zoom
- UC Features
- Audio Conferencing
- Audio Conferencing (standalone)
- Call Flip
- Call Forwarding
- Call Path Sharing
- Call Queueing
- Chat Client, Instant Messaging
- E911 Direct Location Routing
- Electronic Fax, eFax
- Electronic Fax, eFax (standalone)
- File Sharing
- Free DIDs Per Line
- MMS
- MMS (standalone)
- Mobile App
- Omnichannel via Email
- Online Admin Portal
- Presence
- SMS
- SMS (standalone)
- SMS Short Codes
- Vanity Toll Free
- Video Conferencing
- Video Conferencing (standalone)
- Web Chat
- Microsoft Cloud Solutions Provider
- Microsoft Call2Teams Enabled
- Microsoft Teams Direct Routing
- Microsoft Teams Operator Connect
- Offer native Microsoft Teams voice deployments
- Webex
- Breakout Rooms
- Chat
- Polls
- Recording to Cloud
- Recording to Device
- Screensharing
- Virtual Events
- Waiting Room to Enter
- Webinar Livestream, Webcast
- Webinar Registration Page
- Whiteboards, Annotate
- Microsoft Dynamics
- Microsoft Office 365
- Microsoft Outlook
- Poly
- Yealink
Where NTT Cloud is available
NTT Cloud lists the following service areas and regional capabilities: US (Nationwide), Australia and China. Serviceability for network services is always address-specific, and we check each of your locations before recommending a design.
Compliance and program participation
NTT Cloud reports alignment with or participation in the following standards and programs:
Who NTT Cloud typically serves
NTT Cloud most commonly serves midmarket businesses and enterprise businesses. Industries where it is frequently selected include finance, healthcare, insurance, life sciences and manufacturing.
Strengths we consider when recommending NTT Cloud
- Competitive Pricing
- Experienced Sales Engineers
- Gartner Recognized for Managed Network
- Strong with Multi-location
- U.S. Based Customer Support
How to get NTT Cloud pricing through Connectivity Counsel
- Tell us what you need. Share your locations, current services and goals by phone or through the quote form.
- We qualify and quote. We confirm availability with NTT Cloud and request pricing, along with quotes from comparable providers so you can judge value.
- You compare and decide. We explain the differences in plain language, including contract terms and service level agreements.
- We manage the order. We coordinate paperwork, installation and escalations, and remain your contact after the service is live.
Related services
Learn more about the solution areas where NTT Cloud is an option:
- Dedicated Internet Access
- Ethernet Private Line
- MPLS
- Cloud Connect
- Unified Communications as a Service (UCaaS)
- Hosted PBX and Business VoIP
- SIP Trunking
- Microsoft Teams Voice
- Video Conferencing and Collaboration
- Cloud Fax
- Business Messaging and CPaaS
- Contact Center as a Service (CCaaS)
- Conversational AI and Virtual Agents
- Workforce Optimization
Alternatives to NTT Cloud
Every provider has strengths and gaps. Depending on your requirements, we may also bring you options from Cologix, CoreSite, Csquare, DartPoints, Data Canopy, DataBank, Digital Crossroad and Digital Realty. Browse the full provider directory.
Connectivity Counsel is an independent advisor. NTT Cloud and its product names are trademarks of their respective owner, used here only to identify the provider.
Frequently asked questions
What does NTT Cloud offer?
NTT Cloud offers solutions in Cloud Computing, DaaS and Network & Voice.
Can Connectivity Counsel get me a quote from NTT Cloud?
Yes. Call (702) 603-4355 or submit the quote form with your service addresses and requirements. We request pricing from NTT Cloud and from comparable providers so you can compare.
Where is NTT Cloud available?
NTT Cloud lists these service areas: US (Nationwide), Australia and China. Availability for network services depends on the exact address, which we verify for you.
Will I pay more for NTT Cloud if I order through an advisor?
No. You contract with and pay NTT Cloud directly at the provider's own pricing. Connectivity Counsel is compensated by the provider, so there is no advisory fee added to your bill.
Is Connectivity Counsel owned by or affiliated with NTT Cloud?
No. Connectivity Counsel is an independent advisory firm that works with more than 230 providers and recommends the one that fits your needs.