Lumen Business Services, Pricing and Quotes

Connectivity Counsel represents Lumen as part of a portfolio of more than 230 providers. Lumen focuses on Cloud Computing, Backup & DR, DaaS, Hybrid Cloud & IaaS, Cybersecurity, Network & Voice and SD-WAN, and our advisors help you decide whether it is the right fit, then handle quoting, contracts and implementation support without charging you a fee.

What Lumen is best known for

Among the providers we work with, Lumen is most often shortlisted for the following:

Network as a Service, NaaS
DDoS Mitigation

Lumen products, services and capabilities

The lists below summarize the solutions, features and supported platforms available from Lumen, grouped by category. Availability can depend on location and contract, so we confirm the details for your specific sites during quoting.

Cloud Computing

Cloud Assessment & Optimization
Cloud Environment Optimization
Cloud Implementation
Microsoft SharePoint Implementation
Cloud Migration
Cloud Readiness Assessment
Virtual Machine Monitoring & Management
Microsoft 365 Licenses
Microsoft Office 365 Management
Cloud FinOps Cost Management Tools
Data Security and Encryption
Desktop-as-a-Service, DaaS
Virtual Desktop Infrastructure, VDI
Dedicated DaaS Account Management
Azure Desktop
Citrix
Microsoft RDP
Linux
MacOS
Windows XP
Windows 7
Windows 8
Windows 10
Windows 11
RDP, Remote Desktop Protocol
Dedicated
Hyperscale
Multi-Tenant
Accelerated Graphics Desktops Available
Anti-Virus
Desktop Management & Support
Device Management
Disaster Recovery for Cloud-based DaaS
Disaster Recovery for Prem-based DaaS
Identity & Access Management, IAM
Image Management
Internet Content Filtering Management
Mobile Device Management
Multifactor Authentication (MFA) for DaaS
On-Prem Device Support
Patch Management
Remote Monitoring & Management
Single Sign On (SSO) for DaaS
Softphones Supported
White Glove Migration Services
Computer, Mac or PC
Mobile Device, Cellphone
Tablet
Cisco
Duo Security
Fortinet
Microsoft MFA
Okta
IBM
Microsoft
SolarWinds
Backup, Data Storage, BaaS
Backup with Cloud Appliances
Backup with Local Appliances
Disaster Recovery, DRaaS
Fully Managed DRaaS
Co-Managed DRaaS
Bundled Backup & DR Services
Backup & DR On-Site Recovery Appliance
File-based Backups
Image-based Backups
Ransomware Security for Backup
Ransomware Security, Immutable Backup
Ransomware Security, Incremental & Versioning
Ransomware Security, Monitoring & Alerting
Ransomware Security, Offline & Airgap Backup
Ransomware Security, Rapid Recovery & Granular Restore
Ransomware Security, Security Encryption
Disaster Recovery for Customer Prem to Cloud
Disaster Recovery for Physical Servers
Disaster Recovery for Virtual Desktops
Disaster Recovery Testing, One-Time Project
Disaster Recovery Testing, Included in Base Offering
DR Testing, Monthly
DR Testing, Quarterly
DR Testing, Semi-Annually
DR Testing, Annually
Replication, Synchronous
Replication, Asynchronous
Replication, VM Snapshot Based
Replication, OS Based
Replication, Hypervisor Based
Will Develop and Document DR Plans for Customers
Commvault
Dell EMC
NetApp
VMware
Zerto
Azure Recovery
Bare Metal Servers
Cloud Connect, Direct Connect
Colocation
Hypervisors
Infrastructure, IaaS
Managed Hyperscalers
Managed Cloud
Private Cloud
Virtual Data Centers
Anti-Virus, Server-side
Backup, Differential
Backup, Full
Backup, Incremental
Database Administrator Services
DDoS Mitigation
Encryption of Data at Rest, at Storage Array
Encryption of Data at Rest, Software Add-on
Endpoint Detection & Response, Server-side
Firewall
Helpdesk Support
Intrusion Detection System
Intrusion Prevention System
Load Balancer, Global
Load Balancer, Local
Log Management
Operating System Management
AWS
Equinix
Google Cloud
IBM Cloud
Microsoft Azure
Oracle
Multi-Tenant Solutions
Private Tenant Solutions
IBM Db2
Microsoft SQL
MongoDB
MySQL
PostgreSQL
Citrix XenServer
Microsoft Hyper-V
Managed AWS
Managed Google Cloud
Managed IBM Cloud
Managed Microsoft Azure
Managed Oracle
Microsoft Windows (all)
Ubuntu
Dell
HP

Cybersecurity

Proof of Concept for Projects Available
Microsoft Active Directory Integration Available
DNS Security
DDoS Mitigation
Email Security
Endpoint Detection and Response, EDR
Managed Detection and Response, MDR
Extended Detection and Response, XDR
Cloud Firewall, Co-Managed
Cloud Firewall, Fully-Managed
On-Site Firewall, Co-Managed
On-Site Firewall, Fully-Managed
Multi-Factor Authentication, MFA
Patch Management
Penetration Testing, Recurring
Penetration Testing, Standalone
Secure Access Service Edge, SASE
Secure Web Gateway, SWG
Security Awareness Training
Security Information & Event Management, SIEM
Single Sign On, SSO
VPN
Vulnerability Management
Web Filtering
Anti-Virus
Bot Detection & Mitigation
Cloud Access Security Broker, CASB
Compliance as-a-Service
Governance, Risk, Compliance, GRC
Dark Web Monitoring
Data Loss Prevention
Domain Monitoring
Ethical Hacking, Social Engineering
File Integrity Monitoring
Forensics & Analysis, Internal
Forensics & Analysis, Outsourced
Identity Management Services
Incident Response
Information Lifecycle Management
Intrusion Detection Services, IDS
Intrusion Prevention Services, IPS
Microsegmentation
Monitoring & Reporting
Phishing Services
Phishing Simulation Campaigns
Ransomware Services
Red/Blue Team Support
Remediation Services
Risk Assessment
Security Assessment & Audit
Security Optimization
Security Policies Consulting
Skills-Based Training and Certifications
Source Code Review
Staff Augmentation Services
Threat & Attack Simulation
Unified Threat Management, UTM
Virtual CISO
Zero Trust Network Access
Check Point
Cisco
F5
Fortinet
Palo Alto
Versa
Proprietary
Microsoft
Support Customer Provided Equipment or Licensing
CrowdStrike
VMware
Zscaler
Juniper
Microsoft MFA
SolarWinds
KnowBe4
Can Ingest Data from Customer's Own Infrastructure
Can Ingest Data from Platforms Provider Doesn't Manage
IBM
LogRhythm
Splunk
Duo Security
Nessus
Tenable
Commvault
NetApp

Managed Services

Managed WiFi
Physical Security
Surveillance Cameras, CCTV

Mobility, IoT and AI

Wireless Data Only
IoT Management
AT&T Wireless
T-Mobile
Verizon Wireless
Standard SIM
Dual SIM
Smart SIM
Primary Wireless Connection
Backup/Failover Wireless Connection
Metered Plans
Unlimited Plans

Network & Voice

Network as a Service, NaaS
Wavelength Services
Managed Router

SD-WAN

SD-WAN
International SD-WAN
SD-WAN + Bandwidth
SD-WAN + BYOB
Co-Managed SD-WAN
Fully Managed SD-WAN
Professional Installation Available
Automated Order Updates
Assign Dedicated Project Manager for All Sales
Assign Dedicated Project Manager by Request or by Deal Size
SD-WAN Equipment for Rent
SD-WAN Platform
Cisco Meraki
Cisco Viptela
VeloCloud
Versa
SD-WAN Features
Application Optimization, Application Proxies
Application Optimization, SSL
Application Optimization, TCP
Application Optimization, UDP
Application Optimization, WAN
Content Delivery Network, CDN
Hardware Redundancy, Active-Active
Hardware Redundancy, Active-Passive
Hardware Redundancy, Cold Passive/Standby
Link Aggregation
Links Redundancy, Active-Active
Links Redundancy, Active-Passive
Load Balancing, Inbound
Load Balancing, Internet
Load Balancing, Outbound
Online Admin Portal
Proactive Monitoring & Ticketing
Read & Write Access
Read Only Access
Routing, Application-Aware
Routing, Border Gateway Protocol, BGP
Routing, Cloud-Based
Routing, Deep Packet Inspection
Routing, DNS Proxy
Routing, Open Shortest Path First, OSPF
Routing, Packet Steering
Routing, Policy-Based
Routing, Premise-Based
Routing, Traffic Shaping
Secure Remote Access
Traffic Optimization, Best Path Selection
Traffic Optimization, Forward Error Correction
Traffic Optimization, Packet Duplication
Virtual IP
Cloud Access Security Broker, CASB
Domain Name Server, DNS
Secure Web Gateway, SWG
Virtual Private Network, VPN
Web Application & API Protection, WAAP
Zero Trust Network Access, ZTNA
Amazon Web Services, AWS
Google Cloud, GCP
IBM Cloud
Microsoft Azure
Oracle

Where Lumen is available

Lumen lists the following service areas and regional capabilities: US (Nationwide), Puerto Rico, US Virgin Islands, Australia, Brazil, Canada, China, England, Germany, Hong Kong, India, Japan, Mexico, Philippines, Singapore and South Korea. Serviceability for network services is always address-specific, and we check each of your locations before recommending a design.

Compliance and program participation

Lumen reports alignment with or participation in the following standards and programs:

FedRAMP
HIPAA
HITECH
ISO 27001
PCI
SLED
SOC 1
SOC 2
California Teleconnect Fund
E-Rate

Who Lumen typically serves

Lumen most commonly serves midmarket businesses and enterprise businesses. Industries where it is frequently selected include finance, healthcare, manufacturing and retail.

Strengths we consider when recommending Lumen

Gartner Recognized for Managed Network
Strong with Compliance
Strong with International
Strong with Multi-location

How to get Lumen pricing through Connectivity Counsel

Tell us what you need. Share your locations, current services and goals by phone or through the quote form.
We qualify and quote. We confirm availability with Lumen and request pricing, along with quotes from comparable providers so you can judge value.
You compare and decide. We explain the differences in plain language, including contract terms and service level agreements.
We manage the order. We coordinate paperwork, installation and escalations, and remain your contact after the service is live.

Related services

Learn more about the solution areas where Lumen is an option:

Alternatives to Lumen

Every provider has strengths and gaps. Depending on your requirements, we may also bring you options from XenTegra, XTIUM, Zayo, 11:11 Systems, 365 Data Centers, ACC Business, Access One and ark data centers. Browse the full provider directory.

Connectivity Counsel is an independent advisor. Lumen and its product names are trademarks of their respective owner, used here only to identify the provider.

Frequently asked questions

What does Lumen offer?

Lumen offers solutions in Cloud Computing, Backup & DR, DaaS, Hybrid Cloud & IaaS, Cybersecurity, Network & Voice and SD-WAN, and is best known for network as a service, naas and ddos mitigation.

Can Connectivity Counsel get me a quote from Lumen?

Yes. Call (702) 603-4355 or submit the quote form with your service addresses and requirements. We request pricing from Lumen and from comparable providers so you can compare.

Where is Lumen available?

Lumen lists these service areas: US (Nationwide), Puerto Rico, US Virgin Islands, Australia, Brazil, Canada, China, England, Germany, Hong Kong, India, Japan, Mexico, Philippines, Singapore and South Korea. Availability for network services depends on the exact address, which we verify for you.

Will I pay more for Lumen if I order through an advisor?

No. You contract with and pay Lumen directly at the provider's own pricing. Connectivity Counsel is compensated by the provider, so there is no advisory fee added to your bill.

Is Connectivity Counsel owned by or affiliated with Lumen?

No. Connectivity Counsel is an independent advisory firm that works with more than 230 providers and recommends the one that fits your needs.